City of Helsinki improves contact center performance and agent satisfaction with Genesys technology
City of Helsinki
Riitta Laanala
Director
B2B Case Studies Featuring City of Helsinki as the Customer
Explore case studies featuring City of Helsinki as the customer — learn how vendors and partners helped City of Helsinki solve real business challenges.
Case Studies
Showing 21 Success Stories about Software and Services used by City of Helsinki
City of Helsinki - Customer Case Study
Reductions in workload and tendering time have brought about significant savings
City of Helsinki
Liisa Katajala
Project Director
The city of Helsinki has saved millions of euros using the online auction
City of Helsinki
Kari Gröndahl
Development Manager
Apartment block renovation contract saved over three million euros
City of Helsinki
Mika Nieminen
Project Engineer
City of Helsinki completes Finland’s largest procurement of office multifunction devices
City of Helsinki
Harry Kostio
Service Manager
How the City of Helsinki simplified and harmonized its contract management
City of Helsinki
Tytti Santala
City of Helsinki
One Centralised Solution Helped the City of Helsinki Increase Learning Engagement
City of Helsinki
Ilkka Eerola
Development Manager
City of Helsinki Expands Digitalization with Citywide Digital Twin
City of Helsinki
Enni Airaksinen
3D Specialist, Helsinki 3D
The Education Division of the City of Helsinki Chose Frends Ipaas to Be Its Strategical Integration Platform
City of Helsinki
Jarno Koppala
ICT Architect
City of Helsinki - Customer Case Study
Finnish capital opts for Bullion SAP HANA implementation
City of Helsinki
Jaakko Salavuo
CIO
City of Helsinki - Customer Case Study
Boosting economic and operational development
City of Helsinki
Tuula Saxholm
Budget Director
City of Helsinki - Customer Case Study
Up-to-date information makes Decision-making easier
City of Helsinki
Paavo Voutilainen
Director of Social Welfare Services
Idea Generator helps Helsinkians develop their city
City of Helsinki
Jouko Ranta
Helsinkians
Ahjo speeds up the preparation of the City of Helsinki's decisions
City of Helsinki
Katja Räisänen
Senior Advisor
Online Statistics System and Publishing Statistics is One Click Away
City of Helsinki
Leena Hietaniemi
Researcher at Urban Facts
More customer-facing time for home healthcare
City of Helsinki
Anna-Liisa Lyytinen
Director of the Northern Service Area
Delivering real-time visibility with CGI’s Merlot management system
City of Helsinki
Niiranen Yrjö
Operational Fire Chief
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