City of Helsinki achieves faster, multichannel citizen services and improved agent satisfaction with Genesys
City of Helsinki
Riitta Laanala
Director
B2B Case Studies Featuring City of Helsinki as the Customer
Explore case studies featuring City of Helsinki as the customer — learn how vendors and partners helped City of Helsinki solve real business challenges.
Case Studies
Showing 21 Success Stories about Software and Services used by City of Helsinki
City of Helsinki improves museum visitor experience with Feedbackly
City of Helsinki achieves faster, easier tendering with Cloudia
City of Helsinki
Liisa Katajala
Project Director
City of Helsinki saves millions with Cloudia online auctions
City of Helsinki
Kari Gröndahl
Development Manager
City of Helsinki saves over €3 million with Cloudia Sourcing
City of Helsinki
Mika Nieminen
Project Engineer
City of Helsinki achieves 50% savings on multifunction devices with Cloudia Sourcing
City of Helsinki
Harry Kostio
Service Manager
City of Helsinki achieves harmonized contract management with Cloudia Contract
City of Helsinki
Tytti Santala
City of Helsinki
One Centralised Solution Helped the City of Helsinki Increase Learning Engagement
City of Helsinki
Ilkka Eerola
Development Manager
City of Helsinki achieves a citywide digital twin and enhanced citizen engagement with Bentley
City of Helsinki
Enni Airaksinen
3D Specialist, Helsinki 3D
City of Helsinki integrates 20+ systems and 10k daily API calls with Frends Enterprise iPaaS
City of Helsinki
Jarno Koppala
ICT Architect
City of Helsinki - Customer Case Study
City of Helsinki achieves flexible, cost-efficient SAP HANA transformation with Cloud Pro
City of Helsinki
Jaakko Salavuo
CIO
City of Helsinki - Customer Case Study
Boosting economic and operational development
City of Helsinki
Tuula Saxholm
Budget Director
City of Helsinki - Customer Case Study
Up-to-date information makes Decision-making easier
City of Helsinki
Paavo Voutilainen
Director of Social Welfare Services
Idea Generator helps Helsinkians develop their city
City of Helsinki
Jouko Ranta
Helsinkians
Ahjo speeds up the preparation of the City of Helsinki's decisions
City of Helsinki
Katja Räisänen
Senior Advisor
Online Statistics System and Publishing Statistics is One Click Away
City of Helsinki
Leena Hietaniemi
Researcher at Urban Facts
More customer-facing time for home healthcare
City of Helsinki
Anna-Liisa Lyytinen
Director of the Northern Service Area
Delivering real-time visibility with CGI’s Merlot management system
City of Helsinki
Niiranen Yrjö
Operational Fire Chief
No matching case studies
