Amtrak achieves automated IVR monitoring and faster issue resolution with Empirix
Amtrak
Rob Early
lead IVR engineer
B2B Case Studies Featuring Amtrak as the Customer
Explore case studies featuring Amtrak as the customer — learn how vendors and partners helped Amtrak solve real business challenges.
Case Studies
Showing 23 Success Stories about Software and Services used by Amtrak
Amtrak turned to Stories Inc. to create a series of employer branding videos that tell stories of what it’s like to work there
Amtrak
Amanda Leonardi
Management Training Program
Amtrak boosts design productivity 60% and cuts design time 40% with SOLIDWORKS
Amtrak
John Campbell
Industrial Designer
Amtrak achieves rapid, on-time life-size cockpit prototyping for the new Acela with 3D Platform
Amtrak - Customer Case Study
Amtrak - Customer Case Study
Amtrak achieves 8x ROI and over 5 million annual answers with Verint Systems' Intelligent Virtual Assistant (Ask Julie)
ENGIE Impact Helps Amtrak Manage Its $150M Energy Spend
Amtrak achieves millions in labor-cost savings and real-time project portfolio transparency with Microsoft Power Apps
Amtrak
Sarina Arcari
Vice President, Enterprise Program Management Office
Amtrak achieves 53% higher customer satisfaction with Nuance Communications' "Julie" speech-enabled self-service
Amtrak
Emily Yellin
Author
Amtrak - Customer Case Study
ENGIE Insight Helps Amtrak Manage Its $150M Energy Spend
Amtrak
Bob Jones
Senior Director of Utilities Management
Increasing Domestic Sales, Thanks to Global Customers
Amtrak achieves marketing budget wins and proves social impact with TrackMaven
Amtrak
Julia Quinn
Director of Public Relations
Wireless eTicketing transforms rail travel at Amtrak
Amtrak
Robin McDonough
Chief of Business Operations
Amtrak achieves faster hiring and advanced talent analytics with SAP SuccessFactors
Amtrak
Uzma Burki
Vice President
Amtrak - Customer Case Study
Amtrak achieves enterprise-wide digital transformation and faster, more efficient train operations with Salesforce
Amtrak
Morrell Savoy
Vice President of Long Distance Operations
Amtrak achieves reliable multi-gigabit onboard connectivity with Nomad Digital's Digital Train Line™
Amtrak achieves reliable, future-proof WiFi on limited-bandwidth routes with Nomad Digital
Amtrak achieves 40% inventory reduction and faster maintenance with Bastian Solutions' ExactaWMS
Amtrak - Customer Case Study
Helping a railroad service conduct business
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