WaitWell

WaitWell Transform service operations with WaitWell Queue and Workflow Solution. Digitize the process by which customers book appointments or join a walk-in lineup. Save staff time and reduce stress levels for front-counter team members. Serve more customers without crowding your waiting room and improve the customer experience with tailored automated communication templates and 1:1 two-way SMS texting from within the software. Most importantly, capture data to support better business decision making for your oranization.

Case Studies

Showing 16 WaitWell Customer Success Stories

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Avantia Medical Imaging & Restorative Health clinic gives patients the “VIP experience” with WaitWell

Avantia Medical Imaging logo

How Clever Canines delivers quality customer feedback with the help of WaitWell

Clever Canines logo

Modernizing access to motor vehicle services with WaitWell

East Calgary Registry logo

How George Brown College consolidated touch points on its three campuses in downtown Toronto

George Brown College logo

How Glentel reduced customer walkaways by 27% in the first year of using WaitWell

Glentel logo

How Immigration Medical Toronto slashes in-person wait time by 75%

Immigration Medical Toronto logo

How Langer’s Entertainment Center increased its food and beverage revenue with WaitWell

Langer’s Entertainment Center logo

The Northern Albertan Institute of Technology (NAIT) has improved staff and student experience by saving over 209,551 minutes of wait time

NAIT logo

Transforming appointment and queue management system at Ottawa Airport

Ottawa International Airport Authority logo

How Regina Police Services (RPS) has reduced service time by 48% through digital transformation

Regina Police Services logo

How Revelstoke Mountain Resort improves customer experience and wait times with WaitWell

Revelstoke Mountain Resort logo

How Registry @ South Trail Crossing exceeds customer expectations with WaitWell Digital Queue Solution

South Trail Crossing logo

How TELUS Spark eliminates lineups with WaitWell

TELUS Spark logo

How The Bike Shop enhances service delivery in their stores with WaitWell

The Bike Shop logo

WaitWell helps the University of Texas at Austin’s one stop exceed student expectations

University of Texas at Austin logo

How University Reproductive Associates uses WaitWell to manage their morning clinic rush

University Reproductive Associates logo

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