PointClickCare B2B Case Studies & Customer Successes

PointClickCare helps healthcare providers meet the challenges of senior care by enabling them to achieve the business results that matter – enriching the lives of their residents, improving financial and operational health, and mitigating risk. Recently recognized as the #1 long-term care software vendor by KLAS Research, PointClickCare's cloud-based software platform takes a person-centered approach to managing senior care, connecting healthcare providers across the senior care continuum with easy to use, regulatory compliant solutions for improved resident outcomes, enhanced financial performance, and staff optimization. Over 9,000 skilled nursing and senior living facilities use PointClickCare today, making it the North American healthcare IT market leader for the senior care industry.

Case Studies

Showing 65 PointClickCare Customer Success Stories

AA Healthcare Management boosts applicants and cuts hiring costs with PointClickCare’s Apploi Hire and Onboard

AA Healthcare Management

American Baptist Homes of the West achieves better quality of care and streamlined workflows with PointClickCare

American Baptist Homes of the West

Jean McGill

Clinical Services Director

Arabella Healthcare Management achieves faster MDS workflows and 98% therapy data accuracy with PointClickCare Marketplace

Arabella Healthcare Management

Arrow Senior Living achieves 50% faster medication order management with PointClickCare Pharmacy Connect

Arrow Senior Living

Ascension improves post-acute care transitions with PointClickCare PAC Management

Ascension

Ascension Illinois improves post-acute care visibility and reduces readmissions with PointClickCare PAC Management IQ

Ascension Illinois

Bartlett Regional Hospital improves substance use disorder care coordination with PointClickCare

Bartlett Regional Hospital

Bluebird Retirement Community boosts occupancy and saves staff time with PointClickCare Senior Living CRM

Bluebird Retirement Community

Buffalo Lake Healthcare Center achieves streamlined clinical and billing operations and increased RUG reimbursements with PointClickCare

Buffalo Lake Healthcare Center

Nancy VanderVoort

MDS Coordinator

CareOregon reduces readmissions and saves time with PointClickCare Transitions IQ

CareOregon

Cedar Creek Assisted Living achieves stronger, smarter care and continuity of information with PointClickCare

Cedar Creek Assisted Living

Gloria Jeannotte

Executive Director

Cedar Creek Assisted Living achieves improved care and competitive advantage with PointClickCare

Cedar Creek Assisted Living

Heather Fritz

Administrative Director

Cedar Creek Assisted Living achieves improved resident engagement and streamlined activities management with PointClickCare

Cedar Creek Assisted Living

Annie Bumgarner

Certified Therapeutic Recreation Specialist

CommCare Corporation improves assessment efficiency and compliance with PointClickCare Nursing Advantage

CommCare Corporation

Community Hospital of the Monterey Peninsula improves overdose care navigation and reduces readmissions with PointClickCare

Community Hospital of the Monterey Peninsula (chomp)

Community Hospital of the Monterey Peninsula improves overdose identification and care coordination with PointClickCare

Community Hospital of the Monterey Peninsula (chomp)

Country Meadows Retirement Communities improves resident engagement with PointClickCare Marketplace

Country Meadows Retirement Communities

Creative Solutions in Healthcare improves care and financial outcomes with PointClickCare Advanced Insights

Creative Solutions in Healthcare

EmpRes Healthcare Management saves staff time with PointClickCare Marketplace

EmpRes Healthcare Management

Fort Hudson Nursing Center eliminates over 75% of paper-based processes and streamlines resident care with PointClickCare

Fort Hudson Nursing Center

Dawn Eddy

Assistant Director of Nursing

Health Services Management reduces readmissions with PointClickCare Virtual Health

Health Services Management

Heritage Living Center reduces rehospitalizations with PointClickCare eINTERACT

Heritage Living Center

Ignite Medical Resorts reduces readmissions with PointClickCare Virtual Health

Ignite Medical Resorts

L.A. Care improves care transition outcomes with PointClickCare

L.A. Care

a large integrated and academic health system reduces readmissions with PointClickCare PAC Network Management

Large Integrated and Academic Health System

a large skilled nursing organization achieves improved wound healing and reduced pressure ulcers with PointClickCare Skin & Wound

Large Skilled Nursing Organization

Legacy Healthcare reduces recruiting and labor costs with PointClickCare’s Apploi

Legacy Healthcare

Lifespace achieves higher quality ratings and fewer rehospitalizations with PointClickCare Nursing Advantage

Lifespace

Medication Management Partners boosts cycle fill fulfillment with PointClickCare Pharmacy Connect

Medication Management Partners

Mission Health Communities saves time and improves care collaboration with PointClickCare Connect

Mission Health Communities

Oakridge Gardens improves wound care accuracy and compliance with PointClickCare Skin and Wound

Oakridge Gardens

Parker Health Group improves care efficiency with PointClickCare Marketplace

Parker Health Group, Inc

peopleCare Communities saves 45-60 minutes on resident admissions with PointClickCare’s Project AMPLIFI

peopleCare Communities

PharmScript achieves safer, more efficient medication management with PointClickCare Integrated Medication Management

PharmScript

Richmond Behavioral Health Authority strengthens suicide and domestic violence outreach with PointClickCare EDCC

Richmond Behavioral Health Authority (rbha)

Saint Alphonsus Health Alliance improves care transitions and Star Ratings with PointClickCare

Saint Alphonsus Health Alliance

a senior living organization reduces administrative tasks and improves compliance with PointClickCare’s Senior Sign

Senior Living Industry

Sherrill House Achieves Higher Medicare Reimbursement with PointClickCare Nursing Advantage

Sherrill House

Spring Hill Senior Communities achieves paperless documentation and improved resident care with PointClickCare

Spring Hill Senior Communities

Lesa Scott

VP Resident Services and Program Development

Spring Hill Senior Communities achieves improved resident care and safer medication management with PointClickCare

Spring Hill Senior Communities

Andrew Sackaris

Director of Resident Care

Spring Hill Senior Communities achieves real-time billing accuracy and streamlined workflows with PointClickCare

Spring Hill Senior Communities

Faye Hoyte

Business Office Manager

Spring Hill Senior Communities achieves deficiency-free compliance with PointClickCare

Spring Hill Senior Communities

Karen Decker

Executive Director

Spring Hill Senior Communities achieves 100% resident and family satisfaction and stronger relationships with PointClickCare

Spring Hill Senior Communities

BJ Smith

Resident Concierge

St. John’s Lutheran Ministries achieves campus-wide infection prevention visibility with PointClickCare

St. John’s Lutheran Ministries

Sturdy Memorial Hospital reduces workplace violence with PointClickCare

Sturdy Memorial Hospital

Sturdy Memorial Hospital reduces unnecessary ED utilization by 44% with PointClickCare

Sturdy Memorial Hospital

Sun Mar Healthcare boosts reimbursement efficiency with PointClickCare PDPM Coach

Sun Mar Healthcare

Sunny Vista Living Center achieves regulatory compliance, 50% less paper and faster medication workflows with PointClickCare

Sunny Vista

Kristine Lunsford

Director of Nursing

Sutter Health reduces ED utilization with PointClickCare ED Optimization

Sutter Health

Sutter Health reduces ED utilization and length of stay with PointClickCare ED Optimization

Sutter Health

Sutter Health Alta Bates achieves reduced ED utilization and shorter stays with PointClickCare ED Optimization

Sutter Health Alta Bates

Tandigm Health achieves greater post-acute visibility and fewer readmissions with PointClickCare PAC Management IQ

Tandigm Health

Terraces at San Joaquin Gardens achieves time savings and improved quality of care with PointClickCare

Terraces at San Joaquin Gardens

Jessica Nguyen

Director of Health Services

Terraces at San Joaquin Gardens achieves streamlined, accurate financial workflows with PointClickCare

Terraces at San Joaquin Gardens

Barbara Boldt

Director of Finance

The Rouse Estate achieves compliance and saves hours each month with PointClickCare ePrescribing and EPCS

The Rouse Estate

Torrance Memorial Medical Center strengthens ED safety with PointClickCare

Torrance Memorial Medical Center

Torrance Memorial Medical Center improves ED efficiency and outcomes with PointClickCare ED Optimization

Torrance Memorial Medical Center

Transitional Care Physicians improves care coordination and billing efficiency with PointClickCare EHR for Practice Groups

Transitional Care Physicians

TriHealth reduces readmissions by 68% with PointClickCare PAC Management IQ

TriHealth

a university-based regional healthcare system reduces rehospitalizations with PointClickCare PAC Network Management

University-based Regional Healthcare System

UVA Health reduces hospitalizations and readmissions with PointClickCare

UVA Health

Validus Senior Living achieves better data visibility and higher care revenue with PointClickCare

Validus Senior Living

Virginia Health Information achieves 10% reduction in ED utilization with PointClickCare ED Optimization

Virginia Health Information

Watermark Retirement Communities streamlines medication management with PointClickCare Pharmacy Connect

Watermark Retirement Communities

Westmoreland Manor improves care coordination and efficiency with PointClickCare Marketplace

Westmoreland Manor

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