Case Study: Spring Hill Senior Communities achieves deficiency-free compliance with PointClickCare

How an electronic health record can help you to improve compliance

Spring Hill Senior Communities, through its Hunter’s Creek community, moved from a paper-based process to an electronic health record after years of time-consuming manual work and concern about maintaining compliance. In December 2013, the community went live with PointClickCare to support its assisted living and memory care operations.

PointClickCare implemented an EHR tailored to the community’s needs, backed by extensive staff training and mock accounts to make the transition smooth. The result was stronger compliance, less staff anxiety, and easier access to information through dashboards and reports; the community also earned a deficiency-free state survey from Florida AHCA, showing a measurable impact on regulatory performance.

Spring Hill Senior Communities

Karen Decker

Executive Director