Case Study: Terraces at San Joaquin Gardens achieves streamlined, accurate financial workflows with PointClickCare

How an EHR helps care providers achieve success with their financial workflows

The Terraces of San Joaquin Gardens, an American Baptist Homes of the West community in Fresno, relies on Barbara Boldt, Director of Finance, to manage resident accounts and billing. Frequent questions from residents and families, plus the need to reconcile clinical changes with billing, made quick access to accurate information essential—previously a challenge when clinical and financial systems were separate.

By adopting the PointClickCare EHR, the community gained an integrated clinical and financial workflow that delivers real-time resident data—so items like MDS RUG scores automatically populate billing. The result is fewer billing errors, faster responses to inquiries, smoother team collaboration, and confidence that the system is configured and supported to keep staff focused on resident care.

Terraces at San Joaquin Gardens

Barbara Boldt

Director of Finance