Case Study: Cedar Creek Assisted Living achieves improved resident engagement and streamlined activities management with PointClickCare

How an EHR can help improve processes for resident activities

Cedar Creek Assisted Living, led in activities by Certified Therapeutic Recreation Specialist Annie Bumgarner, faced challenges managing resident programming with a small, staggered team and paper-based documentation. Manual notebooks made it hard to coordinate across shifts, track attendance, spot residents who weren’t engaging, or share accurate information with families; the community’s initial electronic attendance tool lacked the detail needed for personalized care.

By implementing PointClickCare’s Resident Event Calendar within their EHR, the team can now assign residents to activities, add detailed notes, and pull comprehensive reports on attendance and engagement. This has streamlined processes, enabled one‑on‑one and tailored programs, improved staff and family communication, and delivered real‑time insights that help staff foster stronger relationships and ensure every resident stays involved.

Cedar Creek Assisted Living

Annie Bumgarner

Certified Therapeutic Recreation Specialist