Kitewheel

Kitewheel, the leader in omnichannel journey management, empowers today’s global brands through customer journey orchestration. Kitewheel’s Customer Journey Hub helps enterprise brands to plan and deliver real-time journeys and personalized experiences across all customer interaction channels and systems - websites, social networks, paid media, call centers, mobile apps and much more. Forrester has named Kitewheel a Leader in The Forrester Waves for Journey Orchestration and Visioning (Q4 2018). Kitewheel serves its global partner and client base from offices in Boston, New York City and London.

Kitewheel

Case Studies

Allianz tripled premium sales by linking web activity to personalized email

Brighthouse Provides Better Real-time Customer Service in Stores

Coca-Cola leveraged social insights to multiply sharing of brand messages by 7x

Europe’s Leading Airline Treats MVPs Right, Integrating Call Center with Other Systems

Ford increases key conversion metrics 4x, 24x, 48x by linking sales funnel across channels

Gerber increased sales by 27% with a 2 year, personalized cross-channel journey

Jaguar drives 8% CTRs on social, opens hundreds of sales opportunities with Social Lead Generation

Highly Regulated CPG Boosts New Customer Engagement By 125%

Financial Organization Improves Paid Media Performance 10x With Cross-Channel Engagement

Motoring Organization Uses Kitewheel to Drive Into Internet of Things (IoT)

Stonegate Pubs increases loyalty membership 500% with social amplification & digital delivery

Volkswagen Uses Personalization to Triple Engagement & Double Conversion

Featured Companies

BARN3S

Hatimeria

South Shore Design