AmplifAI Solutions Inc

AmplifAI is a an all-in-one AI platform revolutionizing how companies lead and develop front-line employees and supervisors! In a continuously competitive environment, AmplifAI allows businesses to prosper by focusing on developing managers and employees to their fullest potential so they deliver best-in-class employee and customer experiences. AmplifAI is a powerful enabler, accelerating performance by making your people profoundly better!

Case Studies

Showing 36 AmplifAI Solutions Inc Customer Success Stories

search button

Alltran increased Net Dials Per Hour and Average Payment in 90 days

Alltran logo

Alltran Drives 9% Increase to Agent Productivity & Billing Utilization

Alltran logo

AmplifAI improved speed to proficiency of Arise & increased solves per day by 34%

Arise logo

Cox Communications Generates $3.2 MM in savings by reducing Handle Time while increasing CX by 13%

Cox Communications logo

Health Insurance leaders increased weekly coaching time by 40%

Insurance leaders increased supervisor productivity by 40%

Giant’s Ride to Reducing Ring Time by 16% with AI Powered Contact Center Transformation

Giant Entertainment logo

Global BPO Makes Significant Gains in AHT, FCR, and Coaching with AmplifAI

Advanced Tech Support Call Center Shows Dramatic Performance Improvement with AmplifAI

Global Healthcare Business Process Leader Improves Retention by 12%

Retail leader improved AHT and Agent Satisfaction over three months

Global BPO Increased Top Performers by 127%

Iterum Increases Sales Performance by 35% in 4 Months with AmplifAI

Iterum Connections logo

Large Retailer - Customer Case Study

How this leading airline expanded frontline customer care capacity and generated better AHT and quality scores

Increased NPS by 20%in first 90 days post onboarding

BPO Makes Significant Gains in Lumen's AHT & FCR with AmplifAI

Lumen logo

BPO for telecom firm reduced AHT by 8.7% and improved NPS over 3 months

PREMIER Bankcard Increases Total Dollars Collected by Improving Collector Performance & Productivity

Premier Bankcard logo

How Prescott National Bank achieved a 16% FCR improvement and a 17% customer satisfaction increase with employee-centric AI

Sagility Improves Coaching Efficiency & Exceeds NPS Target

Sagility logo

Doubled Sales Appointments for Sonic Automotive

Sonic Automotive logo

SSM Health improved agent productivity by 64% over 4 months

SSM Health logo

SSM Health decreased write-offs by 55% in only 3 months

SSM Health logo

How Support Services GroupWins Exclusive Contracts and Increases Business Volume by 70%

Support Services Group logo

BPO Improves Client’s Agent-to-Supervisor Ratio and Increases Coaching Sessions 500%

SYKES logo

How The Home Depotimproved Agent Productivity, Customer Satisfaction, and $135MM in Additional Revenue

The Home Depot logo

How The Home Depot Saves Time and Enables Frontline Teams

The Home Depot logo

How Thrasio Consistently Delivers Exceptional Customer Service for 190+ Brands

Thrasio logo

Top telecom firm reduced AHT by 8.7% and improved NPS over 3 months

Top 3 Telecom brand improved close rate by 13 points in first 90 days

How this top 5 US financial services company achieved a $380K savings across 300 agent pilot, while reducing AHT and improving NPS

How AI Driven Coaching Improved AHT and Sales Conversion for Top US Insurance Company

AmplifAI helped University of Miami Health System increase appointments and conversions by 34%

University of Miami Health System logo

BPO Surpasses Zillow's QA, Win Rate, AHT, + ART Targets with AmplifAI

Zillow logo

AmplifAI Saves BPO Frontline Managers 13+ Hours a Week

Zillow logo

No matching case studies

Security Weaver

9 Case Studies

Momentumm

16 Case Studies

Experience.com

3 Case Studies