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ADT
Gustavo Volonterio
Contact Center Manager
Aivo
Aivo, founded in 2012, develops customer support software solutions with artificial intelligence technologies that transform the way companies and customers interact. Aivo has a broad customer base that includes Sony, AIG, Visa, GM, LG, Movistar, América Movil, among others. With a fresh organization focused on modern client services and sales processes, Aivo has transformed the customer experience by offering innovative AI conversational software technologies that provide real-time solutions.
Case Studies
Showing 24 Aivo Customer Success Stories
Amadeus automatically resolves more than 90% of inquiries
Amadeus
Diego Bettini
Associate Director
Argentine Red Cross uses AgentBot to continue improving people’s lives
Argentine Red Cross
Maria Martin
Chief Communications Officer
BAC Credomatic uses conversational AI in six countries with a 94% effectiveness rate
BAC Credomatic
Joaquín Vargas
Digital Experience Manager
Banco Bolivariano achieves a 4x increase in online conversations with customers
Banco Bolivariano
Kyra Arcia
Innovation and Marketing Manager
Comafi increased digital inquiries by 200% and improved the quality of their answers
Banco Comafi
Fabián Mealla
Digital Banking Manager
Banco Solidario tripled their resolved inquiries with conversational AI during the pandemic
Banco Solidario
Damian Cruz
Banco Solidario
BBVA offers solutions in less than 1 minute
BBVA
Christian Petruzzi
Customer Service Manager
CEMEX automates service in six countries with 90% effectiveness
CEMEX
Montserrat Tejerina
Adoption Advisor
CIEE automates their customer service in 15 days with excellent outcomes
CIEE
Mônica Batista Vargas de Castro
Operations Manager
Together with Aivo, Disal bets on innovation in the Publishing Industry
Disal
Francisco Canato
Director
Easynvest provides 24/7 support to investors thanks to AgentBot
Easynvest
Paulo Avian
Strategic Director
General Motors leverages its digital channels thanks to Aivo
General Motors
Ana Cristina Merlo
South America West Digital Marketing Coordinator
Grupo Petersen increased inquiries on their bot by 500% during the pandemic
Grupo Petersen
Luciana Della Croc
Chief Digital Officere
Jeitto Crédito increased its automated queries by 500% with Aivo
Jeitto Crédito
Rafael Soares
Jeitto Crédito
Building the future Lyx boosts housing sales thanks to AI
Lyx
Lucas Cabral Garrote
Marketing Analyst
Movistar reduces Customer Service costs in digital channels by +30%
Movistar
Mauricio González Castelazo Kleimann
Assistant Director of Customer Service
Nimbi automates 90% of inquiries in three different languages
Nimbi
Jaqueline Eller
Senior Corporate Operations Manager
Siglo 21 University raises the bar on student support using AgentBot
Siglo 21 University
León Molina
Head of Marketing
Sipssa Medicina Privada - Customer Case Study
Sipssa Medicina Privada
Andrea Salgado
Marketing Coordinator
TAG Livros uses its AI-powered conversational bot to sell more on key dates
TAG Livros
Michelle Stefanello
Relationship Coordinator
Teclab automatically resolves 98% of its customer inquiries with Aivo
Teclab
Moisés Rivera
Head of Student Success
Teleperformance automates communication with collaborators and applicants with 96% effectiveness
Teleperformance
Thalita Devai
Thalita Devai
Totvs automates 83% of the queries via WhatsApp
TOTVS
Roberta Vorago
Support Coordinator
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