Reinventing the online buying journey to deliver peace of mind about mobile
Virgin Mobile
Jean-Luc Achard
CIO
B2B Case Studies Featuring Virgin Mobile as the Customer
Explore case studies featuring Virgin Mobile as the customer — learn how vendors and partners helped Virgin Mobile solve real business challenges.
Case Studies
Showing 31 Success Stories about Software and Services used by Virgin Mobile
Virgin Mobile UAE dramatically increases CSAT with Sendbird
Virgin Mobile
Ozgur Gemici
Senior Manager
Call Ramzy and try the craziest mobile operators
Virgin Mobile - Customer Case Study
Virgin Mobile - Customer Case Study
Virgin Mobile - Customer Case Study
Mobile provider amps up its customer experience
Virgin Mobile UAE On Track To Fully Digitize Customer Support Using Sendbird
Virgin Mobile
Ozgur Gemici
Senior Manager
Virgin Mobile UAE Keeps Customers Engaged With On-demand Mobile Support Using Sendbird Desk
Virgin Mobile
Ozgur Gemici
Senior Manager
Virgin Mobile - Customer Case Study
Virgin Mobile
Piotr Supronowicz
Marketing Manager
Launching Virgin Mobile into KSA using a Strategic Blend of off and Online Communications
Virgin Mobile - Customer Case Study
Virgin Mobile - Customer Case Study
Virgin Mobile - Customer Case Study
Virgin Mobile - Customer Case Study
Virgin Mobile achieves a 40 percentage-point increase in customer self-service with Helpjuice
Virgin Mobile
Javier Espinosa
Head of Customer Care Planning
Virgin Mobile achieves faster call handling and a 22% reduction in agent attrition with Verint Systems' Impact 360 Workforce Management
Virgin Mobile
John Elliott
Head Of Customer Operations
Virgin Mobile achieves 70% faster customer service resolution with Lexer
Virgin Mobile
Robbie Dickenson
Associate Director
Virgin Mobile - Customer Case Study
Virgin Mobile - Customer Case Study
Virgin Mobile Saudi Arabia achieves 16X return on ad investment with Facebook
Virgin Mobile
Rob Beswick
Vice President
Virgin Mobile achieves unified omnichannel order processing and scalable logistics with Kerridge Commercial Systems' OneOffice
Virgin Mobile
Andrew Ralston
Customer Relationship Director
Virgin Mobile - Customer Case Study
Virgin Mobile - Customer Case Study
A brilliant blend of simplicity and style
Virgin Mobile achieves automated report distribution and optimized stock control with ChristianSteven Software MARS
Virgin Mobile
Karl Glover
Logistics Support Manager
SADA Systems Helps Virgin Mobile Deliver a Customized User Experience with G Suite
Virgin Mobile
Lisa Freeman
Director of HR & Communications
Virgin Mobile - Customer Case Study
Virgin Mobile - Customer Case Study
Virgin Mobile
Graham Milne
CIO
Virgin Mobile KSA achieves faster check-outs and unified merchandise visibility with iVend Retail (integrated with SAP IS Retail)
Virgin Mobile
Russel Bacha
Information Technology Manager
Virgin Mobile creates tailored offers and grows customer loyalty by processing 5M invoices/day with Talend Data Integration
Virgin Mobile
Lionel Beaudet
Technical Manager
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