Entel achieves 25% operational improvement and rapid contact center scalability with Genesys
Entel
Guillermo Rivera
Development and Technology Manager
B2B Case Studies Featuring Entel as the Customer
Explore case studies featuring Entel as the customer — learn how vendors and partners helped Entel solve real business challenges.
Case Studies
Showing 14 Success Stories about Software and Services used by Entel
Entel achieves predictive hiring and improved workforce performance with Questionmark
Entel
Ives Vidal Oyarzun
Director of Performance
Entel - Customer Case Study
Entel
Rodrigo Orozco
Entel
A public-private initiative delivers mobile broadband coverage to Chile’s sparse rural population, increasing productivity and enhancing quality of life
Entel
Antonio Buchi
CEO
Entel (leading Chile & Peru telecom) achieves 80% reduction in MTTR and 95% operational visibility with Elastic
Entel
Oscar Narváez
Tools & Analytic Monitoring Team Leader
Entel (Empresa Nacional de Telecomunicaciones) achieves 25% cost savings, 5% revenue uplift and 10% higher customer satisfaction with Genesys AI
Entel
Pablo Oyarzun
Customer Experience Divisional Manager
Entel achieves 3X database performance and improved security with Oracle Exadata Cloud@Customer
Entel
Helder Branco
Head IT Operations
Entel achieves 50% cost reduction and sub-two-day deployments with Oracle Cloud Infrastructure
Entel
Alfredo Vaz Pinto
Infrastructure Manager
Entel - Customer Case Study
How Entel Uses HEAVY.AI to Accelerate Network Analytics & Improve Customer Experience
Streamlined workflows with Emplifi boost Entel’s social media results
Entel
Boris Lizana
Social Media Analyst
How Entel spotted an opportunity to improve their brand sentiment online and in conversations on social
Entel
Diego Villegas
Head of Digital Marketing
Chile’s biggest mobile operator turns TV super-aggregator with 24i
Entel
Daniel Ríos
Home Market Manager
Entel's 90+ Developer Digital Factory Delivers Customer-Centric Agility
Entel
Eduardo Romano
CIO of Digital Channels
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