EE - Customer Case Study
B2B Case Studies Featuring EE as the Customer
Explore case studies featuring EE as the customer — learn how vendors and partners helped EE solve real business challenges.
Case Studies
Showing 26 Success Stories about Software and Services used by EE
EE (UK mobile operator) reduces regulatory complaints and accelerates agent coaching with NICE Systems' Interaction Analytics
EE
Simon Moran
Intelligence Manager
EE achieves greater workforce flexibility and employee engagement with NICE Systems' Workforce Management
EE
Wayne Mitchell
Planning & Scheduling Manager
EE - Customer Case Study
EE - Customer Case Study
EE – Ramping Up Seamlessly with Agile Methodology
EE - Customer Case Study
Everything Everywhere (EE) achieves a 27‑point NPS lift, higher agent performance and reduced churn with NICE Systems' Brilliance performance management
EE
Nick Lane
Director of Strategy and Planning
EE achieves an 88% drop in repeat calls and 230% NPS increase with NICE Systems' analytics and workforce management solutions
EE
Simon Moran
Intelligence Manager
EE - Customer Case Study
EE
Steven Day
Chief Marketing Officer
EE achieves 24/7 automated control, accurate billing and award-winning customer service with Redwood Software's RunMyJobs
EE
Mike Chung
Project Manager
EE - Customer Case Study
EE - Customer Case Study
EE achieves 30,000 contract sales and 80%+ customer satisfaction with LivePerson's LiveEngage
EE
Luke Duffell
Ecommerce Engagement Manager
EE achieves a 5.3-point lift in first-choice customers with Facebook mobile video ads
EE
Pete Jeavons
Brand Director
EE quadruples accepted offers and boosts revenue with Pegasystems' Pega Marketing
EE
Suzanne Woolley
Head of Customer Base Management
EE (the UK’s largest 4G network provider) achieves greater efficiency and saves staff time with CloudHealth Technologies
EE
Tyrone Forbes
Senior Capacity and Performance Manager
Creating a state of the art social listening tool for EE
Making it snow in Hackney with EE
Creating and launching the new EE brand
EE - Customer Case Study
Lighting the Wembley Arch with smart coding
The Wembley Cup in partnership with EE
We put a celeb selfie robot on the EE BAFTAs red carpet
EE (UK’s largest mobile operator) achieves resilient, low-latency 4G rollout at scale with Equinix (LD5 data centre provider)
EE
Matt Stagg
Senior Manager of Network Strategy
EE (UK) achieves rapid, automated Tableau-driven digital insights with CloverDX
EE
Dwayne Browne
Digital Insights Manager
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