BT achieves 50% reduction in digital incidents and outage times with Dynatrace
BT
Chris Deane
Senior Engineering Manager, Cloud Platform Services
B2B Case Studies Featuring BT as the Customer
Explore case studies featuring BT as the customer — learn how vendors and partners helped BT solve real business challenges.
Case Studies
Showing 18 Success Stories about Software and Services used by BT
BT Digital transforms service operations with Dynatrace to drive improved customer experience
BT
Alex Bell
Chief Architect
BT simplifies global complexity with Pega
BT
Gerald Griffin
Software Engineering Manager
BT drives growth with AI-powered decisioning
BT
Jagdev Panesar
Decisioning Senior Product Owner
British Telecommunications achieves a unified digital colleague experience and saves 1M productivity hours with SAP SuccessFactors
BT
Elaine Bergin
Director of Colleague Experience
BT, the telecommunications provider, achieves faster collaboration and 50% design-tool cost savings with Figma
BT
Matt Gottschalk
Head of Design Operations
How BT is Automating Regulatory Compliance with Alteryx and PwC
BT
Ilya Dronov
Head of Digital Transformation – Group Finance
BT achieves rapid tail-spend savings and automated sourcing with Fairmarkit
BT
Cyril Pourrat
Chief Procurement Officer
BT achieves 45% more high-demand hires and faster time-to-hire with LinkedIn Talent Solutions
BT
Lisa Blewitt
Director of Learning
BT (British Telecom) achieves world‑class omni‑channel lifecycle management with Pegasystems' real‑time decisioning platform
BT
Leana Kielkowicz
Head of Decisioning
BT (British Telecom) cuts onboarding and call-handling time with SAP SuccessFactors (Axonify Microlearning)
BT
Jasha Fletcher
Head of Learning Solutions Architecture
Cyber Monday Retail Traffic Spike Solution Finds its way to BT
BT
Dominic Day
Expedite Head of Managed Hosting
BT Group plc achieves streamlined network operations and faster field response with Precisely location intelligence (MapXtreme & MapInfo Pro)
BT
Ian Drury
GIS Consultant
British Telecom achieves 24x7 industry-leading database performance and reliability with Precisely's Syncsort Optimize DB2 and Syncsort Optimize IDMS
BT
Mike Holmans
Senior Db2 Database Administrator
BT - Customer Case Study
BT - Customer Case Study
BT
Suzi Williams
Group Marketing and Brand Director
BT - Customer Success Story
BT (British Telecom) halves engineer drive times and cuts costs with AIMMS
BT
David Mackenzie
Transformation & Inventory Director
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