Case Study: BT achieves rapid tail-spend savings and automated sourcing with Fairmarkit

BT finds fast value in their long tail through automated sourcing

BT, the UK telecommunications giant, needed to digitize procurement across a complex, multinational operation and tame a large, opaque tail of spot buys that sat outside centralized control. Facing legacy systems and thousands of decentralized buyers, BT selected Fairmarkit and its automated sourcing platform to manage tail spend with a minimal‑touch approach that would make it easier for buyers while increasing procurement oversight and compliance.

Fairmarkit ran trials in BT’s North American and UK operations, using its platform to intercept already‑committed purchase requests and surface previously unmanaged tail spend in real time. Fairmarkit’s solution delivered measurable “hard” cost savings during those pilots, increased visibility through analytics and a central dashboard, reduced manual reporting effort, and set BT on a path to scale a largely automated, zero‑touch tail‑spend process across more countries.

BT

Cyril Pourrat

Chief Procurement Officer