Case Study: British Telecom achieves 24x7 industry-leading database performance and reliability with Precisely's Syncsort Optimize DB2 and Syncsort Optimize IDMS

BT - Customer Case Study

BT, one of the world’s largest OLTP operators, needed bigger leaps in DBMS performance—particularly for its CA IDMS-based Customer Services System (CSS)—to avoid any downtime. To meet this challenge, BT worked with Precisely and deployed Syncsort Optimize IDMS and Syncsort Optimize DB2 to target both Db2 and CA IDMS performance and availability.

Precisely implemented a set of online tools in Syncsort Optimize IDMS (online reorganization, soft quiesce for backup without interruption, synchro for multi‑central buffer coherency, megabuffer sequential for faster batch processing, and a database image module) alongside Syncsort Optimize DB2’s automated index-design and SQL tracer. The result for BT was nonstop 24x7 processing, minimal disruption to updates and backups, faster batch jobs, deeper SQL cost insight, and industry-leading reliability and uptime.

BT

Mike Holmans

Senior Db2 Database Administrator