Zowie B2B Case Studies & Customer Successes

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Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology.

Case Studies

Showing 20 Zowie Customer Success Stories

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How AirHelp Replaced 3 Tools With Zowie and Cut Response Times by up to 50%

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ALAB Laboratoria achieves rapid customer-service automation (66% in 2 weeks, 85% in 3 months) with Zowie

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Answear Delivers Support in 8 Different Languages With Zowie

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Aviva achieves 60% automated customer inquiries with Zowie

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Avon Shrinks Response Times to 36 seconds with Chat Automation from Zowie

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Burju Shoes Unlocks Proactive Support and Sales Thanks to Resolving 54% of Chats

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How Calendars.com Slashed Wait Times by 81% With Zowie

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Challengermode achieves 86% automated replies and zero headcount growth with Zowie

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Diagnostyka achieves 92% automation and 70,000 automated messages/week with Zowie's AI chatbot

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EmpireCovers Hits 59% Chat Resolution by Leveraging Zowie

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Giesswein USA achieves 89% request automation and 24/7 multilingual support with Zowie

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How InPost Cut Phone Calls by 25% Overnight With Zowie

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InPost automates 92% of customer inquiries and slashes response time to 6 minutes with Zowie

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Kross achieves 86% chat automation and turns customer service into a sales-driving expert team with Zowie

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MediaMarkt Enjoys Company-Wide Benefits After Achieving a 50% Chat Resolution Rate

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Zowie's AI delivers Missouri Star Quilt Company unrivaled efficiency and sales growth

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Zowie Supports MODIVO’s Transition From Phone to Scalable, Cost-Effective Chat Support

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Stix Golf Fully Resolves 56% of its Chats with Future-Proof Support from Zowie

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How True Classic Switched from Gorgias to Zowie and Uncovered $3 Million in New Revenue

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How Wuffes Cut Canceled Subscriptions by 10% with Zowie

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