Zammad B2B Case Studies & Customer Successes

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Zammad is used by companies of all sizes and from all industries. As a result, their teams work much more efficiently thanks to optimized processes. They have shared their success stories with them. They value each other and give each team member their own projects and responsibilities. They also trust their users and the community as they know they give them honest feedback that helps them grow.

Case Studies

Showing 31 Zammad Customer Success Stories

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Adina Hotels - Customer Case Study

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AgenturAdmin streamlines IT, sales, and project management with Zammad

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Amnesty International improves support efficiency with Zammad

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Bioland improves IT helpdesk efficiency and quality management with Zammad

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the City of Schwarzenbek achieves up to 60% time savings with Zammad

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Cube scales customer support with Zammad

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De'Longhi achieves greater structure and performance with Zammad

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DocCheck improves support efficiency and handles lockdown demand with Zammad

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SER Group - Customer Case Study

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Finstral achieves faster, more structured customer service with Zammad

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Flownative streamlines support and community inquiries with Zammad

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Gansel Rechtsanswälte - Customer Case Study

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Golem.de achieves 50% support efficiency gains with Zammad

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ioki improves customer support efficiency and data security with Zammad

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Junges Theater Bonn simplifies support cooperation with Zammad

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Karls saves time and streamlines support with Zammad

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Lörrach Trade School improves communication and ticket handling with Zammad

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myposter streamlines international customer support with Zammad

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Nextcloud achieves greater support efficiency with Zammad

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Open Circle achieves more efficient, transparent support with Zammad

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phasedrei simplifies customer communication with Zammad

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PicoQuant achieves 30% faster support handling with Zammad

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rami.io achieves faster, more reliable support with Zammad

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RFT Kabel achieves 40% more customer support efficiency with Zammad

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Schenker Technologies streamlines customer support and project tracking with Zammad

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Schneider Pen streamlines secure IT support with Zammad

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State of Salzburg centralizes school IT and boosts efficiency with Zammad

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swissQprint optimizes global support communication with Zammad

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URBAN Maschinenbau boosts customer service and IT helpdesk efficiency with Zammad

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Vodia improves support clarity and efficiency with Zammad

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Vossen achieves 97% SLA success with Zammad Helpdesk

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