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Visit WebsiteANS Group invests in Sunrise’s Sostenuto ITSM for total customer management
ANS Group
Scott Fletcher
Chairman and Founder
Sunrise Software
Sunrise Software (A Volaris Group Company) – a proven UK based supplier with 28 years’ experience of exceptional product development, service delivery and customer support. Easy to use, adaptable and proven IT Service Management software. Sunrise is a registered IBM Business Partner and their SaaS product is delivered via the IBM Cloud platform. Sunrise has designed 3 powerful workflow based software solutions for IT Service Management (ITSM), MSP and Shared Service Desks and Service Management for HR.
Case Studies
Showing 25 Sunrise Software Customer Success Stories
BCP Council - Customer Case Study
BCP Council
Simon Rees
ICT Customer Support Manager
How Bidfood brought Sunrise ITSM SaaS in-house, launched self-service and reached 100% positive response
Bidfood
Matt Wilsher
Head of IT Services
Boyes Turner - Customer Case Study
Boyes Turner
Rachael Tomkins
Service Delivery and Project Consultant
Callstream - Customer Case Study
Callstream
Daniel Whitehouse
Service Delivery Manager
Charles Stanley - Customer Case Study
Charles Stanley
Mike Jones
Head of ICT Service
Citizen Housing - Customer Case Study
Citizen Housing
John Griffith
Application Support
Curo - Customer Case Study
Curo
Phil Bex
Service Desk Manager
Farrer & Co - Customer Case Study
Farrer & Co
Paul Lovegrove
IT Service Delivery Manager
Ginsters - Customer Case Study
Ginsters
Fran Reilly
IT Support Technician
Heywood Pension Technologies - Customer Case Study
Heywood Pension Technologies
Steve Haslam
Head of Service Operations
INPS - Customer Case Study
INPS
Phil Stickland
Head of Service Delivery
Newham Partnership Working gets top marks for ICT supporting education in over 90 schools with Sunrise’s Sostenuto ITSM software
Newham Partnership Working
Clare Watson
Service Delivery Manager
NHS Informatics Merseyside - Customer Case Study
NHS Informatics Merseyside
David Gordon
Head of IT Service Operations
North Wales Fire and Rescue Service - Customer Case Study
North Wales Fire and Rescue Service
Steve Morris
ICT Technical Manager
Plymouth University - Customer Case Study
Plymouth University
Alice Trethewey
Service Improvement Manager
Sheffield City Trust - Customer Case Study
Sheffield City Trust
Michael Cook
ICT Manager
Tamworth Borough Council - Customer Case Study
Tamworth Borough Council
Nicki Burton
Director of Technology & Corporate Programmes
Tendring District Council - Customer Case Study
Tendring District Council
Judy Barker
Information Governance & IT Services Manager
How CICS have gone beyond IT and use the IT Service Desk software to support other business functions, including Facilities, customer service, loss prevention and more
The Channel Islands Co-operative Society
Mike Guest
Head of IT
Trowers and Hamlins - Customer Case Study
Trowers and Hamlins
Steve Garbett
Support Manager
The University of Gloucestershire makes its investment go further by extending the use of Sostenuto across departments
University of Gloucestershire
Clive Fenton
ICT Manager
Warrington Borough Council - Customer Case Study
Warrington Borough Council
Sue Keating
Service Performance Lead
WM Housing regenerates its service desk with Sunrise Software IT Service Management
WM Housing Group
John Griffith
Application Support
Womble Bond Dickinson - Customer Case Study
Womble Bond Dickinson
Gareth Humberstone
IT Services Manager
No matching case studies
