Case Study: Curo builds efficient, flexible support with Sunrise ITSM

Curo - Customer Case Study

Curo, a leading regional housing association in the South West of England, needed a flexible and cost-effective IT service management platform to support its 550 staff, many of whom are mobile. Their previous software was difficult to use and lacked the necessary functionality, hindering efficient support for their mission of providing great homes.

Sunrise Software implemented its IT Service Management (ITSM) platform, providing Curo with a configurable and user-friendly solution. The results include over 44,000 tickets raised since 2014, a 98.4% user satisfaction rate, and the extension of the platform to other departments like facilities and HR. Sunrise Software's solution gave Curo the control and flexibility to streamline support and adapt to evolving business needs.

Curo

Phil Bex

Service Desk Manager