Paymentus B2B Case Studies & Customer Successes

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Paymentus is a leading provider of cloud-based bill payment technology and solutions. They deliver their next-generation product suite through a modern technology stack to more than 2,200 billers across North America. Their omni-channel platform provides consumers with easy-to-use, flexible and secure electronic bill payment experiences through their preferred payment channel and type.

Case Studies

Showing 53 Paymentus Customer Success Stories

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Grange Insurance achieves faster insurance payouts with Paymentus

Alfa Insurance achieves a 43% increase in AutoPay with Paymentus

Alfa Insurance logo

Alfa Insurance boosts autopay adoption and reduces billing costs with Paymentus

Alfa Insurance logo

American Eagle Financial Credit Union boosts loan payments with Paymentus Loan Payments

American Eagle Financial Credit Union logo

Austell Natural Gas boosts digital payments and remote support with Paymentus

Austell Natural Gas logo

Austell Natural Gas boosts self-service payments with Paymentus

Austell Natural Gas logo

City of Baltimore achieves modernized, inclusive bill pay with Paymentus

City of Baltimore logo

City of College Park achieves digital payment growth with Paymentus

City of College Park logo

City of College Park boosts digital payments with Paymentus

City of College Park logo

City of Lexington, MA achieves 59% higher AutoPay adoption with Paymentus

City of Lexington, MA logo

City of Tallahassee modernizes utility payments and expands options with Paymentus

City of Tallahassee logo

City of Tallahassee Utilities expands payment options and reduces costs with Paymentus

City of Tallahassee logo

Cobb County Water System reduces costs and boosts self-serve payments with Paymentus

Cobb County logo

Cobb County Water reduces costs and boosts self-serve payments with Paymentus

Cobb County Water logo

EPB of Chattanooga accelerates modern billing and payment adoption with Paymentus

EPB of Chattanooga logo

EPB of Chattanooga transforms billing and payment experiences with Paymentus

EPB of Chattanooga logo

Exelon improves secure call center payments and first-call resolution with Paymentus Secure Service

Exelon logo

General Insurance achieves faster digital payouts with Paymentus

Grange Insurance achieves seamless billing modernization with Paymentus

Grange Insurance logo

Inland Cellular achieves a modern, streamlined bill pay experience with Paymentus

Inland Cellular logo

Inland Cellular achieves a modern, cost-saving bill pay experience with Paymentus

Inland Cellular logo

Kissimmee Utility Authority boosts digital payments and self-service with Paymentus

Kissimmee Utility Authority logo

Kissimmee Utility Authority reduces costs and boosts self-service with Paymentus

Kissimmee Utility Authority logo

Lansing Board of Water and Light Improves Customer Payments and Digital Adoption with Paymentus

Lansing Board of Water and Light logo

Lansing Board of Water and Light Modernizes Payments and Boosts Autopay with Paymentus

Lansing Board of Water and Light logo

a large mortgage company reduces billing costs and boosts digital payments with Paymentus

a leading financial institution modernizes loan repayment with Paymentus Loan Payments

LG&E and KU boost self-serve bill payments with Paymentus Secure Service SMS

Louisville Gas and Electric Company (Lg&e) and Kentucky Utilities Company (Ku) logo

Merck Sharp & Dohme Federal Credit Union boosts Bill Pay adoption with Paymentus CAST

Merck Sharp & Dohme Federal Credit Union logo

Metropolitan Utilities District achieves 600% growth in bill pay transactions with Paymentus

Metropolitan Utilities District logo

Metropolitan Utilities District drives cost savings and payment adoption with Paymentus

Metropolitan Utilities District logo

Montana-Dakota Utilities Co. drives digital payment adoption with Paymentus

Montana-Dakota Utilities Co. logo

Montana-Dakota Utilities achieves higher digital payment adoption with Paymentus

Montana-Dakota Utilities Co. logo

Montana-Dakota Utilities achieves rapid digital payment adoption with Paymentus

Montana-Dakota Utilities Co. logo

Montana-Dakota Utilities Co. boosts digital payment adoption with Paymentus

Montana-Dakota Utilities Co. logo

Narragansett Bay Commission achieves higher portal payments and AutoPay growth with Paymentus

Narragansett Bay Commission logo

Nashville Electric Service boosts payment convenience and customer satisfaction with Paymentus

Nashville Electric Service logo

Nashville Electric Service boosts payment convenience and digital adoption with Paymentus

Nashville Electric Service logo

Raleigh Water expands payment options and improves convenience with Paymentus

Raleigh logo

City of Raleigh Water Utilities Department expands payment access with Paymentus

Raleigh logo

Sarasota County Public Schools achieves seamless customer payment modernization with Paymentus

Sarasota County Public Schools logo

Shentel reduces call volume by 45% with Paymentus

Shentel logo

Shentel cuts payment calls and boosts autopay with Paymentus

Shentel logo

Thumb Cellular achieves 206% AutoPay lift with Paymentus

Thumb Cellular logo

Trussville Gas and Water expands payment access and boosts retail payments with Paymentus CAST

Trussville Gas and Water logo

UFG Insurance achieves seamless bill pay integration and 44% AutoPay adoption with Paymentus

UFG Insurance logo

UFG Insurance achieves seamless billing growth and 44% AutoPay adoption with Paymentus

UFG Insurance logo

VARCOMM achieves faster on-time payments with Paymentus ECM

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VARCOMM boosts on-time payments with Paymentus Enterprise Communication Manager

VARCOMM logo

Village of Wellington boosts AutoPay and digital payments with Paymentus

Village of Wellington logo

Westcliff University achieves 99.7% digital payment adoption with Paymentus

Westcliff University logo

White House Utility District achieves 24/7 customer self-service with Paymentus Chatbot

White House Utility District logo

White House Utility District achieves 24/7 customer service and self-service efficiency with Paymentus Chatbot

White House Utility District logo

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