Onward B2B Case Studies & Customer Successes

Onward provides solutions across Shipping protection, Order Tracking, Returns & Exchanges, and Order Editing — all with zero cost to your brand. Loved by top brands like Everlane, Brez, Mugsy Jeans, Equinox, Birchbox, Fishwife, Immi, Truff, Create Gummies, Dolls Kill, Plunge Windmill, Bubs Naturals, De Soi, Bombshell Sportswear, Prolon, and hundreds of others.

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Onward B2B Case Studies & Customer Successes

Case Studies

Bambu Earth triples recurring revenue with Onward

Maev achieves $87K in value with Onward's order upgrade

Bombshell Sports achieves higher conversion and revenue with Onward

Brez achieves 78% shipping protection adoption with Onward

Carnivore Snax increases customer spend by 319% with Onward

Create Wellness achieves $152k ROI with Onward

Create Wellness achieves $152k ROI with Onward

CUTS achieves 54x ROI and a 407% increase in paid member purchases with Onward

Equinox decreases customer service caseload by 18% with Onward

Equinox reduces customer service caseload and boosts revenue with Onward

Everlane Generates $1.5M in 90 Days with Onward's Order Upgrade

Fly By Jing boosts member order frequency by 82% with Onward

Heavys achieves $184,000 in annual upsell run rate with Onward order editing

immi boosts conversions and subscription protection with Onward

Kinfield increases conversions and LTV with Onward

Kinfield increases conversions and LTV with Onward Checkout+

Laundry Sauce boosts customer experience and drives $141k in cashback revenue with Onward

Nathan & Sons boosts retention with Onward

OpenStore achieves 8.5% higher profitability with Onward

OpenStore boosts profitability by 8.5% with Onward

Parke achieves $466K in financial impact with Onward

Pashion Footwear boosts full-price sales and cuts returns with Onward

Pashion Footwear boosts revenue and cuts returns with Onward

PHLUR boosts customer spend with Onward

Sassy Saints achieves a 76.6% attach rate and seven-figure revenue with Onward

SAXX increases AOV by nearly $3 with Onward's Checkout+

Serene Herbs cuts order-related support tickets by 35% with Onward's Order Editing

Solgaard consolidates post-purchase operations and eliminates SaaS fees with Onward

Solgaard boosts profitability and cuts SaaS costs with Onward

Sunday Swagger achieves 83% higher repeat purchases with Onward

The Cold Life achieves 66% protection adoption on luxury cold plunges with Onward

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