Case Study: Solgaard boosts profitability and cuts SaaS costs with Onward

Solgaard lifts net revenue by $400K+ with Onward

Solgaard, a premium travel brand, was using a fragmented set of tools to manage its post-purchase activities. This approach led to high software fees and operational complexity as the company scaled. To address this, Solgaard turned to Onward to consolidate its post-purchase stack.

By implementing the Onward platform, Solgaard unified key functions like protection and returns into a single workflow. This solution streamlined operations and enhanced the customer journey. The results for Solgaard were significant, including a net revenue lift of over $400,000, an 8.5% increase in profitability, and a 50% increase in the attach rates for Onward's benefits.

Solgaard