Local Measure B2B Case Studies & Customer Successes

Local Measure is a customer experience platform for the hospitality, tourism and retail industries. Their WiFi analytics, guest feedback and social media management tools provide real-time customer insights to drive loyalty and personalise experiences.

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Local Measure B2B Case Studies & Customer Successes

Case Studies

AccorHotels achieves deeper guest engagement and memorable experiences with Local Measure

Butera's achieves increased off-premise customer engagement and repeat business with Local Measure

Cisco achieves real-time social engagement and 5M+ global reach with Local Measure

Crowne Plaza London Heathrow boosts HeartBeat score by 5% with Local Measure’s Pulse real-time feedback

Dreamland Margate achieves real-time visitor engagement and actionable customer insights with Local Measure

Fairmont Beijing achieves a 50% reduction in negative reviews with Local Measure Pulse

Groupe Germain Hotels doubles guest interactions and cuts response time by 75% with Local Measure

Hard Rock Hotel Bali increases positive online reviews and guest satisfaction with Local Measure Pulse

Majid Al Futtaim achieves hyper-personalized guest experiences and improved guest satisfaction with Local Measure's Pulse

National Heritage Board achieves 334% more visitor content and 50% engagement with Local Measure

Novotel Amsterdam City achieves a 2-point guest satisfaction lift and 7,500 extra reviews with Local Measure's Pulse

Novotel Bangkok Sukhumvit 20 achieves 15% increase in NPS with Local Measure's Pulse

Pullman Sochi Centre achieves personalized guest experiences and faster service recovery with Local Measure

Sofitel Queenstown achieves Accor’s highest guest satisfaction score with Local Measure’s Pulse real‑time feedback

Sydney Opera House achieves 80% visitor Wi‑Fi connectivity and real-time visitor insights with Local Measure

The Racers Group achieves new fans and increased social engagement with Local Measure

Virgin Hotels captures 40,000 emails and 29,000 unique visitors with Local Measure

Virgin Hotels Chicago achieves stronger F&B engagement and actionable guest insights with Local Measure

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