Get Satisfaction B2B Case Studies & Customer Successes

Get Satisfaction powers 70,000 active customer communities hosting more than 35 million consumers each month. From its inception in 2007, Get Satisfaction has been focused on building an intuitive, easy to use community platform that is designed to bring resolution to consumers; is highly discoverable by search engines and is implemented quickly and easily. Companies of all sizes such as Hootsuite, Intuit, Kellogg’s and Sonos rely on the Get Satisfaction community platform to acquire new customers, provide better service and build better products.

Featured Companies

Get Satisfaction B2B Case Studies & Customer Successes

Case Studies

AcuRite - Customer Case Study

Automatic Labs evolves support from transactions to relationships with an online community

Bluenose Analytics builds a vibrant community for Customer Success Managers

Breaktime Studios - Customer Case Study

E-commerce system decreases support case volume by 30% and creates a unified customer support experience with Get Satisfaction + Assistly integration

Kenandy’s community serves as the hub of its robust online customer experience

Koodo Mobile - Customer Case Study

Mindjet - Customer Case Study

Get Satisfaction contributes to Mint’s exponential growth

P&G - Customer Case Study

Prezi supports ‘freemium’ customers with an online community

ServiceRocket’s online community strikes the right chord with customers and prospects

Customers get help, give help and share ideas in SPS Commerce’s online community

TechSmith stays close to millions of customers with an online community

Empowering Co-creation of Content with Customers

TriNet innovates together with its community of thousands of SMB customers

UNITEC Grows Student Enrollment 20%

Webtrends - Customer Case Study

Featured Companies

Red-On-Line

Zynstra

Button Web Design