Get Satisfaction B2B Case Studies & Customer Successes

Get Satisfaction powers 70,000 active customer communities hosting more than 35 million consumers each month. From its inception in 2007, Get Satisfaction has been focused on building an intuitive, easy to use community platform that is designed to bring resolution to consumers; is highly discoverable by search engines and is implemented quickly and easily. Companies of all sizes such as Hootsuite, Intuit, Kellogg’s and Sonos rely on the Get Satisfaction community platform to acquire new customers, provide better service and build better products.

Featured Companies

Get Satisfaction B2B Case Studies & Customer Successes

Case Studies

AcuRite improves products and cuts support costs with Get Satisfaction

Automatic Labs improves customer support and engagement with Get Satisfaction

Bluenose builds a vibrant customer success community with Get Satisfaction

Breaktime Studios improves responsiveness and user feedback with Get Satisfaction

Fotomoto decreases support cases by 30% with Get Satisfaction

Kenandy achieves stronger self-service support and customer engagement with Get Satisfaction

Koodo Mobile achieves scalable 99.9% self-service support with Get Satisfaction

Mindjet achieves stronger customer engagement and cultural change with Get Satisfaction

Mint.com achieves scalable customer support and better SEO with Get Satisfaction

P&G achieves better service for more customers with Get Satisfaction

Prezi achieves cost-effective customer support and faster product innovation with Get Satisfaction

ServiceRocket achieves stronger customer support and prospect engagement with Get Satisfaction

SPS Commerce achieves faster support and stronger customer engagement with Get Satisfaction

TechSmith achieves deeper customer engagement and cost savings with Get Satisfaction

TED achieves co-creation and deeper community engagement with Get Satisfaction

TriNet achieves faster innovation and deeper customer engagement with Get Satisfaction

UNITEC achieves 20% enrollment growth with Get Satisfaction

Webtrends achieves scalable customer support with Get Satisfaction

Featured Companies

Beyond Intranet

PrismHR

Vibetrace