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Visit WebsiteAcuRite - Customer Case Study
AcuRite
Get Satisfaction
Get Satisfaction powers 70,000 active customer communities hosting more than 35 million consumers each month. From its inception in 2007, Get Satisfaction has been focused on building an intuitive, easy to use community platform that is designed to bring resolution to consumers; is highly discoverable by search engines and is implemented quickly and easily. Companies of all sizes such as Hootsuite, Intuit, Kellogg’s and Sonos rely on the Get Satisfaction community platform to acquire new customers, provide better service and build better products.
Case Studies
Showing 18 Get Satisfaction Customer Success Stories
Automatic Labs evolves support from transactions to relationships with an online community
Automatic Labs
Amy Muller
Director of Community & Customer Success
Bluenose Analytics builds a vibrant community for Customer Success Managers
Bluenose
Jaime Morocco
Director of Human Resources, Bluenose
Breaktime Studios - Customer Case Study
Breaktime Studios
E-commerce system decreases support case volume by 30% and creates a unified customer support experience with Get Satisfaction + Assistly integration
Fotomoto
Ahmad Kiarostami
CEO, Fotomoto
Kenandy’s community serves as the hub of its robust online customer experience
Kenandy
Sandra Kurtzig
Chairman and CEO
Koodo Mobile - Customer Case Study
Koodo Mobile
Nathan Roth
Manager of Digital and Social
Mindjet - Customer Case Study
Mindjet
Get Satisfaction contributes to Mint’s exponential growth
Mint.com
Aaron Patzer
Founder & CEO, Mint
P&G - Customer Case Study
P&G
Justine Howarth
Global Consumer Relations
Prezi supports ‘freemium’ customers with an online community
Prezi
Georgina Spitzer
Support Manager
ServiceRocket’s online community strikes the right chord with customers and prospects
ServiceRocket
Rob Castaneda
Chief Executive Officer
Customers get help, give help and share ideas in SPS Commerce’s online community
SPS Commerce
Jessica McDouall
Director of Non-Integrated Services
TechSmith stays close to millions of customers with an online community
TechSmith
Daniel Foster
Social Media Strategist
Empowering Co-creation of Content with Customers
TED
Jordan Reeves
Community Manager
TriNet innovates together with its community of thousands of SMB customers
TriNet
Madhukar Govindaraju
VP, Products and Software Development
UNITEC Grows Student Enrollment 20%
UNITEC
Webtrends - Customer Case Study
Webtrends
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