Fishbowl B2B Case Studies & Customer Successes

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Fishbowl has deep roots in the restaurant industry and today supports over 65,000 chain and independent locations. Founded in 2000, Fishbowl built a reputation as the leading provider of email marketing solutions for the industry, expanding the platform over time to include a broader suite of engagement and acquisition solutions. With the integration of the Guest Analytics solution, Fishbowl’s platform is now fully guest-centric and enables the clients to both understand their guests and activate those guests with marketing programs that drive revenues.

Case Studies

Showing 13 Fishbowl Customer Success Stories

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Regional Full-Service Casual Dining Brand Achieves 72% Guest Segmentation and Boosted Email Open Rates with Fishbowl

Leading National Casual Dine Chain Company achieves restored email deliverability and up to 10% re-engagement with Fishbowl

National Casual-Dine Chain achieves $1.09M+ annual savings and revenue lift by optimizing coupon strategy with Fishbowl

National Full-Service Restaurant Chain achieves evidence-based value-menu insights with Fishbowl’s Guest Analytics

National Full-Service Sports Restaurant boosts return visits and raises average check by $5 with Fishbowl Guest Analytics

National Quick Serve Chain achieves a $7.48 average annual lift and targeted loyalty retention with Fishbowl

National Quick Service Restaurant Chain achieves transaction-neutral pricing and 100% flow-through to gross profit with Fishbowl

National Quick Service Restaurant Chain achieves 244,895 new contactable addresses (150,575 via SMS) with Fishbowl

National Quick‑Service Restaurant Chain achieves higher member spend and 31.8% more visits with Fishbowl Promotions Manager & Guest Analytics

National Quick-Service Restaurant Chain achieves actionable visit-frequency purchasing insights with Fishbowl Guest Analytics

National Quick‑Service Restaurant Chain achieves 7.4–17.2% sales lift and $2.1M fraud prevention with Fishbowl

Regional Casual Restaurant achieves 366% return and short-term incremental traffic with Fishbowl Guest Analytics

Regional Full-Service Restaurant achieves targeted guest personas and higher email open rates with Fishbowl

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