Digital Workforce Services B2B Case Studies & Customer Successes

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Digital Workforce Services Plc (Nasdaq First North: DWF) is a leader in business automation and technology solutions. With the Digital Workforce Outsmart platform and services—including Enterprise AI agents—organizations transform knowledge work, reduce costs, accelerate digitization, grow revenue, and improve customer experience. More than 200 large customers use their services to drive the transformation of work through automation and Agentic AI.

Case Studies

Showing 15 Digital Workforce Services Customer Success Stories

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The city of Espoo – known as a forerunner of digital solutions

City of Espoo logo

Norway’s largest tax collector recruiting Digital Workers to assist in process automation

City of Oslo logo

The City of Oulu launches an innovation project utilizing Intelligent Automation to offer excellent service to all its customers at all times

City of Oulu logo

Finland’s largest hospital district, HUS employs digital workers delivered from Azure

HUS logo

Advancing automation in an automation mature organization

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Lillestrøm municipality used a digital employee to register covid-19 vaccination appointments

Lillestrøm Municipality logo

Nasdaq leaps forward with RPA by building a scalable infrastructure and an inclusive engagement model

Nasdaq logo

Norway’s leading supplier of steel and metals explores how to improve operational processes RPA and AI

Norsk Stål AS logo

Planet Mark - Customer Case Study

Planet Mark logo

Södertälje – a Swedish municipality, and digital forerunner – turned to bots to ensure effective operations and excellent customer service during the COVID-crisis

Södertälje Kommune logo

The Finnish Defence Forces signs a RPA service agreement with Digital Workforce valued at 1,2M euros

The Finnish Defence Forces logo

Using semantic-based AI to reduce the editorial board’s workload at The Finnish Population Register Centre (VRK)

The Finnish Population Register Centre (VRK) logo

Improving adaptivity in a fast-changing industry - Case Toyota Financial Services

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Empowering agile customer service with RPA - Case Toyota Material Handling

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Empowering employees behind impressive RPA drive at Valmet

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