Digital Workforce Services
15 Case Studies
A Digital Workforce Services Case Study
Planet Mark, a sustainability certification programme, faced a challenge of scaling its operations efficiently to meet growing demand without overburdening its team of analysts with manual data crunching work. Needing to undergo a digital transformation, the company partnered with Digital Workforce to explore automation solutions that could free up employees for more complex tasks.
Digital Workforce conducted a thorough discovery phase to identify key automation opportunities, such as detecting data discrepancies and extracting data from customer invoices. This process uncovered the potential to automate around 1,000 reports, with an estimated business value of £100,000. The collaborative engagement with Digital Workforce was so insightful that it helped reset Planet Mark's strategic agenda, providing a strong foundation for future implementation success.
Mark Saldanha
Head of Digital