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Visit WebsiteHow ALI Group, a loan insurance protection provider, unlocked greater efficiency and deeper customer insights – with contactSPACE
ALI Group
Hayley Montgomery
Manager, Broker Services and Client Care
contactSPACE
contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency. The contactSPACE solution provides an integrated suite of simple to use wizard-driven tools for omnichannel communication, campaign creation, performance monitoring and much more, helping you achieve greater sales outcomes and deliver better customer experiences.
Case Studies
Showing 18 contactSPACE Customer Success Stories
How we help Amnesty International UK achieve remarkable telefundraising results
Amnesty International UK
Jawwaad Malik
Tele-Fundraising Manager
How ASTIA, a financial services outsourcer, scaled their operations smoothly and efficiently – with contactSPACE
ASTIA
Scott Bailey
Operations Manager
How CES provides incredible customer service, while maintaining agility in periods of growth – with contactSPACE
CES
Paul Ho
Contact Centre Operations Manager
How GiveTel, a tele-fundraising agency, found the perfect contact centre solution in contactSPACE
GiveTel
Lora Stockley
Chief Information Officer
How a leading BPO rewrote the rulebook on remote working – with contactSPACE
Leading BPO
How contactSPACE helped a leading environmental NGO create the perfect marketing and sales funnel
Leading Environmental NGO
How a leading university used the flexibility of contactSPACE to achieve a 158% increase in conversion rates, and a 189% higher average gift
Leading University
How a leading university empowers its student callers to deliver quality, personalized alumni engagement – with contactSPACE
Leading University
How MonDial, a telephone fundraising agency, significantly reduced technical complexity – with contactSPACE
MonDial
Ashley Rose
Chief Executive Officer
How the Oxfam New Zealand calling team deliver incredible results for their stakeholders – with contactSPACE
Oxfam Aotearoa
Ben Morris
Regular Giving Acquisition & Contact Centre Manager
How Pro:Direct Sport, a leading international sports retailer, delivers quality customer interactions – with contactSPACE
Pro:Direct Sport
Jonathan Matthews
Business Change Manager
How Public Outreach, a leading philanthropic fundraising agency, successfully manages data complexity – with contactSPACE
Public Outreach Australia
Chris Jackson
Head of Phone Fundraising
How Skills Certified unlocked incredible business growth – with contactSPACE
Skills Certified
Scott Bailey
Head of Operations
How Sliqpay seamlessly manages inbound and outbound interactions in a single environment – with contactSPACE
Sliqpay
Craig Guyan
Chief Risk Officer
How Strike Force Sales, a specialist business development agency, gained the competitive edge – with contactSPACE
Strike Force Sales
Ciaran McGuigan
Managing Director
How contactSPACE helps SunDoctors diagnose patients early
SunDoctors
Anthony Augustine
Head of Commercial Operations
How we help WWF-Australia deliver quality supporter interactions
WWF
James Lewis
Supporter Care Team Leader
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