Case Study: Public Outreach Australia boosts contacts per hour with contactSPACE

How Public Outreach, a leading philanthropic fundraising agency, successfully manages data complexity – with contactSPACE

Public Outreach Australia, a leading philanthropic fundraising agency, faced challenges in managing complex data from multiple sources and improving contact efficiency with their previous in-house telefundraising system. They partnered with contactSPACE to find an all-in-one cloud solution that could handle their data complexity and increase their contacts per hour.

contactSPACE provided a flexible solution with robust APIs for integrating fresh data and powerful reporting tools for optimizing campaign performance in real time. This enabled Public Outreach to increase their contacts per hour by an average of 20-25%, achieving a significant return on investment and gaining greater control over their multi-campaign operations.

Public Outreach Australia

Chris Jackson

Head of Phone Fundraising