Webhelp Nordic achieves global multichannel support and standardized KPI visibility with NICE Systems (CXone)
Webhelp
Per Valik
CIO/CTO
B2B Case Studies Featuring Webhelp as the Customer
Explore case studies featuring Webhelp as the customer — learn how vendors and partners helped Webhelp solve real business challenges.
Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels. From 35 countries with a 50,000-strong team, their focus is on engineering performance improvements and delivering a real and lasting transformation in their clients’ operating models to generate financial advantage.
Case Studies
Showing 17 Success Stories about Software and Services used by Webhelp
Webhelp achieves unified collaboration, communication and knowledge management for 38,000 employees with Powell Intranet (Powell Software)
Outsourcing during COVID-19 with Call Center Studio
Webhelp
Adem Uyanık
Account Director
How Webhelp unified complex financial reporting across its operations worldwide
Webhelp
Bruno Vaffier
Chief Financial Officer
Delivering connected indicators and standards for dynamic global growth
Webhelp - Customer Case Study
Webhelp
Mariano Bañón
IT Director
Webhelp boosts its HR with Oracle Fusion Cloud HCM
How Webhelp Streamlined Skill Development To Take Their Team To The Next Level
Webhelp
Francisco Cano
Program Manager of IT & Security
Webhelp achieves a 40% reduction in employee attrition with Dataiku
Webhelp
Schéhérazade Vérelle
Global HR Project Director
Webhelp achieves real-time, data-driven decisions and client trust with Qlik
Webhelp
Neil Martin
Head of Toolkit
Webhelp achieves rapid COVID-19 contact center launch and large-scale patient onboarding with Calabrio WFM
Webhelp
Yann Noblot
Chief Technology Officer
Webhelp achieves automated phishing defense and saves 460 analyst hours with IRONSCALES
Webhelp
Ivan Milenkovic
Group Information Security Director
Webhelp - Customer Case Study
Webhelp - Customer Case Study
Social Media assets for one of the UK’s fastest growing customer experience outsourcers
Webhelp - Customer Case Study
Webhelp achieves 50% faster agent proficiency and 6% reduction in short-term absence with Centrical
Webhelp
Fredrik Jakobsson
Global Program Development Manager
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