Case Study: Webhelp improves collaboration, communication, and knowledge management with Powell 365

Webhelp - Customer Case Study

help, an international customer experience and business process outsourcing firm with 38,000 employees, needed to improve internal collaboration, communication, and knowledge management across its numerous global sites. The company sought a unified solution built on its existing Office 365 suite to address these challenges and turned to Powell Software for its Powell 365 intranet portal.

Powell Software implemented Powell 365, creating a centralized portal called WISE that integrated all of Webhelp's Office 365 tools. The solution provided a powerful, intuitive, and mobile-friendly platform for collaboration. The results were highly positive, with the deployment reaching over 90% of employees and the number of unique visitors sharply increasing to 70-80% of the workforce. The platform successfully centralized information and became the core system for all collaboration, communication, and knowledge management within the company.

Webhelp