Centrical B2B Case Studies & Customer Successes

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At Centrical, they believe that for any company to prosper, it needs to make employees the center of business success. With that recognition comes the need to improve employee performance. And for that to happen, three core elements need to be used holistically: advanced gamification, personalized microlearning, and real-time employee performance management.

Case Studies

Showing 37 Centrical Customer Success Stories

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adidas cuts time to proficiency by 27% with Centrical

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Blake Collections achieves stronger employee engagement with Centrical

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Bread Financial boosts employee productivity with Centrical

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British Telecom boosts employee learning and performance with Centrical

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Capita boosts telecom sales with Centrical's unified performance platform

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Cellular Sales achieves major sales uplifts and 90% employee engagement with Centrical

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Cellular Sales boosts retail sales and employee engagement with Centrical

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Comdata boosts sales performance with Centrical

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Comdata achieves 12% more sales/hour and 18% higher revenue per sale with Centrical

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California Credit Union achieves 85% onboarding completion and boosts employee learning engagement with Centrical

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CSU-Global achieves improved employee engagement and development with Centrical

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Deutsche Telekom achieves 19% sales growth with Centrical

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Fortune 100 Tech Company achieves 18% higher channel sales revenue with Centrical

HP achieves higher channel sales engagement with Centrical

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Itel boosts employee engagement and performance with Centrical

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Large Telecommunications Provider achieves 7X increase in BMC Remedy adoption and sustained engagement with Centrical

a leading hospitality brand boosts sales conversion and customer satisfaction with Centrical and Amazon Connect

Microsoft boosts call center productivity with Centrical

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Microsoft Corporation achieves 10% increase in call center productivity with Centrical

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MSX International boosts employee engagement with Centrical

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Ness Digital Engineering achieves 50% faster onboarding and 22% improved KPI performance with Centrical

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Orion Advisor Services achieves 20% performance improvement with Centrical

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OVO Energy boosts engagement with Centrical

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Payoneer boosts compliance training and engagement with Centrical

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Payoneer achieves rapid regulatory compliance and 96% daily learning completion with Centrical

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Schools Credit Union achieves 85% onboarding completion with Centrical

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Simply Business improves frontline performance and customer service with Centrical

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Swiss Life Select boosts sales performance with Centrical

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SwissLife Select boosts insurance sales with Centrical

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SwissLife Select boosts sales and adopts new products with Centrical

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SYKES achieves 40% faster onboarding and 92% learner satisfaction with Centrical

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Teleperformance improves agent efficiency with Centrical

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a top-tier consumer financial services company reduces training time and boosts performance with Centrical

Unilever builds AI-ready supply chain teams with Centrical

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Webhelp boosts engagement, learning, and performance with Centrical

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Webhelp achieves 50% faster agent proficiency and 6% reduction in short-term absence with Centrical

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Yahoo achieves 10% customer service KPI improvement with Centrical

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