Centralised operations saved costs and improved reliability
Teleperformance
Teleperformance is the agile business services partner that companies need in this digital world. Teleperformance offers you a global network of talents, competencies, and assets. They can improve your customer experiences by making each interaction simpler, faster, better, safer, more cost-effective. They are experts in people interactions, and this gives them the edge in delivering a superior customer experience in every contact.
Case Studies
Showing 14 Teleperformance Customer Success Stories
Teleperformance - Customer Case Study
Teleperformance
Alfredo Morgado
WFM, Quality and Projects Director
Quality Management Results in Savings and Satisfaction for Leading BPO
Teleperformance
Paul Joustra
Digital Transformation Project Lead CEMEA
Teleperformance Steps Up to Meet a National Crisis
Teleperformance
James Timms
Chief Information Officer
Quality Automation and Advanced Analytics Spark Improved Interactions
Teleperformance
Sisi Wan
Sr. Analytics Director APAC
Teleperformance - Customer Case Study
Teleperformance
Frederic Pouhet
Teleperformance China Streamlines Its Outsourcing Projects and Customer Service With Calabrio WFM
Teleperformance
Michael Hernandez
Senior Manager in Workforce Management
Teleperformance (EMEA) sales team achieved $25,000,000 in net new proposals from LinkedIn conversations and insights in less than 90 days
Teleperformance India seamlessly transitions to more secure remote work with Windows Virtual Desktop
Teleperformance
Aditya Arora
Chief Executive Officer
Teleperformance automates communication with collaborators and applicants with 96% effectiveness
Teleperformance
Thalita Devai
Thalita Devai
Teleperformance Nearshore Region (NSR) protects its customer service operations with faster recovery from Veeam
Teleperformance
Carlos Romo
Database and Senior Backup Manager
Teleperformance migrates 250,000 employees to a cloud-first strategy to match a people-first ethos
Teleperformance
Dev Mudaliar
Global Chief Information Officer
How Teleperformance is training a global workforce
Teleperformance
Ben Kirby
Global SVP Learning and Development
How has Teleperformance used Infraspeak to successfully cut time lost to admin by half
Teleperformance
João Fidalgo
Maintenance Manager
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