Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outdated and costly solutions that require a long setup and big upfront investment, Talkdesk requires no phones, no hardware, no coding and no downloads - all that is needed is a computer and an internet connection. With one click, Talkdesk integrates with Salesforce, Zendesk, Shopify, Infusionsoft, Olark and others to provide comprehensive information about customers.

Case Studies

Showing 10 Success Stories about Software and Services used by Talkdesk

Talkdesk achieves a 100% increase in customer feedback with Usersnap

Talkdesk achieves rapid global expansion — enabling customers to operate in 50+ countries in minutes with Twilio

How Talkdesk boosted customer support with Usersnap

Talkdesk achieves $2.3M+ pipeline growth and saves ~12 hours/week with Sendoso

Talkdesk achieves 55% of annual recurring revenue from its top 3.3% of accounts with Oracle (DataFox & Oracle Sales)

Talkdesk - Customer Case Study

Talkdesk achieves trusted pentesting and dynamic reporting with Cobalt

How Talkdesk uses qualityRTC to run WebRTC connection tests to highlight agent connection or quality issues

Talkdesk uses Coupa to Create a Single Truth for its Spend

Scaling Talkdesk.com across 6 languages with Smartling

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