Nelnet reduces support call volume and accelerates user adoption with Pendo in-app guides
Nelnet
Liz Feller
In-App Help Administrator
B2B Case Studies Featuring Nelnet as the Customer
Explore case studies featuring Nelnet as the customer — learn how vendors and partners helped Nelnet solve real business challenges.
Case Studies
Showing 18 Success Stories about Software and Services used by Nelnet
Nelnet boosts employee wellness and engagement with US Wellness
Nelnet achieves 31% productivity gains with EPAM's agentic AI approach
Nelnet boosts innovation and employee idea management with Ideawake
Nelnet achieves mobile servicing and improved self-service with Appcelerator Titanium
Nelnet achieves financial clarity and efficiency with Workday Adaptive Planning
Nelnet achieves employee empowerment and streamlined innovation with Ideawake
Nelnet
Brian Ardinger
Director of Innovation
Nelnet breaks down data silos with Atlan
Nelnet
Steven Bardouche
Data Governance Manager
Nelnet achieves successful identity security cloud migration with SailPoint Technologies
Nelnet
Dane Paulsen
IT Manager
Nelnet achieves mobile servicing for 12 million student loans and improved customer self-service with Appcelerator Titanium
Nelnet
Mike Randash
Executive Vice President 5280 Solutions
Nelnet - Customer Case Study
Nelnet (US student loan & educational financial services) achieves streamlined budgeting, unified planning and 30-minute reconsolidation with CCH Tagetik
Nelnet
Brooke Ward
Manager Corporate Financial Planning & Strategy
Nelnet boosts feature adoption 200% and doubles webinar attendance with Pendo
Nelnet
Tami Zwick
Front-end Web Developer
Nelnet achieves 30% fewer customer complaints and 73% fewer compliance errors with NICE Systems Interaction Analytics
Nelnet
Candy Cartwright
Contact Center Director
Nelnet improves vulnerability prioritization and compliance reporting with RiskSense
Nelnet
Ryan Regnier
IT Director
Nelnet achieves higher employee engagement and cost-effective training with OpenSesame
Nelnet
Sheri Norfolk
LMS Systems Administrator
Nelnet achieves 80–90% faster remote processing and same-day AP workflows with Bottomline Transform AP
Nelnet
Darrin Jameson
Director of Transactional Accounting
Nelnet achieves $650K annual savings and increased uptime with PagerDuty
Nelnet
Ryan Regnier
IT Manager
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