Case Study: Nelnet achieves mobile servicing and improved self-service with Appcelerator Titanium

Nelnet builds mobile servicing for 12 million loans in 4 months with Appcelerator

Nelnet, a leading U.S. education and finance company servicing 12 million student loans, needed a mobile strategy to serve its college-aged customers but lacked the time and resources to retrain its IT team for native mobile development. They partnered with Appcelerator to address this challenge using the Appcelerator Titanium platform.

Using Appcelerator Titanium, Nelnet's team leveraged its existing JavaScript skills to build iPhone and Android apps with roughly 80% code reuse. The Appcelerator solution added mobile payments and push notifications, drove 20,000 downloads, and shifted customer inquiries away from costly call centers, setting the stage for future tablet applications.

Nelnet