Macy’s - Customer Case Study
B2B Case Studies Featuring Macy’s as the Customer
Explore case studies featuring Macy’s as the customer — learn how vendors and partners helped Macy’s solve real business challenges.
Case Studies
Showing 14 Success Stories about Software and Services used by Macy’s
Macy’s boosts mobile performance and conversions with TIBCO Software’s TIBCO Cloud API Management
Macy’s
David Moyer
Head of API Management
Macy’s uses AI-driven virtual agent to transform online and mobile customer service
Macy’s
Joe Timem
Vice President, Call Center and Credit Systems
Macy’s uses AI-driven virtual agent to transform online and mobile customer service
Macy’s
Joe Timem
Vice President, Call Center and Credit Systems
Macy’s empowers store leaders and boosts customer satisfaction with Microsoft Azure
Macy’s
Sue McMahon
Macy’s
Macy’s sets the standard for empowering employees using Office 365
Macy’s
Sue McMahon
Macy’s
Macy’s - Customer Case Study
Macy's - Customer Case Study
How Macy’s Uses Data to Breakdown Silos Quickly
Macy’s
Laura Giverts
Director of Marketing and Business Analytics
Macy’s - Customer Case Study
Macy’s - Customer Case Study
Macy’s achieves 226K+ views and 2K+ fan engagements with NeoReach
Macy’s achieves 55% increase in mobile revenue with AppsFlyer
Macy’s
Margaret Dorsman
Marketing Brand Manager
Macy's achieves higher CTR than all native partners with Sharethrough
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