Bukalapak achieves 5x daily app downloads and 2x higher conversions with Branch Journeys Web-to-App
Bukalapak
Bayu Adi Persada
Product Manager
B2B Case Studies Featuring Bukalapak as the Customer
Explore case studies featuring Bukalapak as the customer — learn how vendors and partners helped Bukalapak solve real business challenges.
Case Studies
Showing 7 Success Stories about Software and Services used by Bukalapak
Bukalapak achieves 95%+ CSAT and 24/7 omnichannel support with Zendesk
Bukalapak
Tine Ervina Effendi
Associate Vice President of Customer Satisfaction Management
Bukalapak boosts app growth and purchase rates with YouAppi
Bukalapak - Customer Case Study
Bukalapak achieves a 15% CSAT improvement with Zendesk Messaging
Bukalapak
Tine Ervina Effendi
Associate Vice President of Customer Satisfaction Management
Bukalapak achieves 2.5x increase in CTR and 80% higher conversions with MoEngage
Bukalapak
Muhammed Juliansyah Pratama
Notifications Marketing
Bukalapak achieves stronger client account security with Infobip two-factor authentication
Bukalapak
Stefio Kurniadi
Chief Operating Officer
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