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Visit WebsiteHow 3Fifteen moved from scattered online reviews to centralized reliable customer feedback data that drives operational changes
3Fifteen
Jeremy Johnson
Director of ECommerce
Tattle
Tattle is the only Customer Experience Improvement (CXI) platform built for hospitality that helps restaurants collect actionable feedback data by sending automatic survey emails through robust integrations with ordering or loyalty platforms that brands already use. Using existing third party tools and API integrations, they connect brands with their guests at every touch point of the customer journey. Tattle uniquely uses causation-based surveys to uncover root causes beyond traditionally ambiguous operational categories, and break down each category into actionable factors at a location level.
Case Studies
Showing 19 Tattle Customer Success Stories
Blaze Pizza Uncovers Factors Affecting Order Accuracy with Tattle
Blaze Pizza
Bluestone Lane Upgrades from Scattered Online Reviews to Actionable Feedback Data
Bluestone Lane Cafe
Tom Selementi
Senior Vice President
How Dave’s Hot Chicken Leveraged Customer Feedback To Fuel Huge Growth
Dave’s Hot Chicken
Jim Bitticks
President & COO
How Din Tai Fung is able to create a customer-centric culture with actionable feedback and robust reporting across locations
Din Tai Fung
Aaron Yang
Vice President
Farmer Boys Improves Drive-Thru Speed of Service with Tattle
Farmer Boys
John Lucas
VP of Operations
Fresh Brothers Gains Real-Time Feedback and Actionable Insights With Tattle
Fresh Brothers
Geoff Goodman
Chief Executive Officer
Garbanzo Mediterranean Fresh Improves Off-Premise Guest Experience Using Tattle
Garbanzo Mediterranean Fresh
Gold Star Chili Pinpoints Improvement Opportunities with Causation-Based Survey
Gold Star Chili
Melt Shop Makes Customer Feedback Actionable Using Tattle
Melt Shop
Spencer Rubin
CEO & Founder
MOD Pizza Generates Over $11 Million With Tattle’s Guest Recovery
MOD Pizza
Alicia Alfi
Senior Manager of Strategy & Analytics
Red’s Savoy Gains Full Visibility into Off-Premise Guest Experience With Tattle
Red’s Savoy
Reed Daniels
Chief Executive Officer
How Roy Rogers Increased Customer Feedback Data By 3,051% With Tattle
Roy Rogers
John Giffin
Consumer Care Manager
Salad Collective 10X Feedback Volume Per Month Per Location with Tattle
Snappy Salads
Daniel Pinneaux
Director of Operations Services
Starbird Chicken Establishes Consistent, Reliable Feedback Approach with Tattle
Starbird Chicken
Maya Pocock
Marketing Specialist
Tarka Indian Kitchen Replaces Mystery Shoppers With Data-Driven Feedback Management
Tarka Indian Kitchen
Tinku Saini
CEO & Co-Founder
The Counter Saw Significant Increase in Feedback with Tattle’s Causation-Based Survey
The Counter
Peter Katz
Multi-Unit Franchise Owner
The Halal Guys Boosts Guest Satisfaction with Performance Management in Tattle
The Halal Guys
Arthur Sabedra
VP of Operations
Zippy’s Restaurants Upgrades From Legacy Platform to Gain Insights into Off-Premise Experiences
Zippy's Restaurants
Monica Carpenter
Customer Service Manager
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