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Visit WebsiteAnderson America Lowered Call Volume by 80% with Stonly’s AI Agent and Interactive Knowledge
Anderson America
Justin Wilder
Service Manager
Stonly
Stonly is for customer support, success & product teams to create interactive step-by-step guides for self-serve help, troubleshooting and adoption. Stonly is also perfect for internal knowledge bases. When you need to explain how your product works to customers, share knowledge with your team, describe workflows for your projects, onboard new employees, and more, Stonly gets you there.
Case Studies
Showing 22 Stonly Customer Success Stories
Anedot Scales Customer Experience for Both Sides of Its Fundraising Marketplace with Stonly
Anedot
Patrick O’Keefe
VP of Customer Experience
Bpifrance Reduced Customer Response Times by 50% and Elevated Service Quality with Stonly
Bpifrance
Thomas Thieffry
Head of Product
CyCognito Enables Customers to Self-Serve Complex Technical Issues More Often with Stonly
CyCognito
Daniel Avissar
Knowledge Manager and Technical Writer
How Dashlane leveled up their support articles and drove down tickets by 25% with Stonly
Dashlane
Anne-Sophie Lebreton
VP Customer Support & Service
Devialet Deflected 90% of Expected Tickets During a Major Software Update with Personalized Stonly Guides
Devialet
Sébastien Faure
Head of Customer Service
Evabot Scales Personal Guidance and Delivers Instant Customer Value at Every Key Moment with Stonly
Evabot
Jetin Prasanth
Customer Success Manager
Fastned Drives Support Agent Consistency at Scale with Stonly
Fastned
Theresa Tacite
Customer Operations Lead
Generali Vitality Launches Stonly Interactive Help Center to Enhance Customer Experience
Generali Vitality
Maurizio Tessarotto
Head of Operations
Glenwood State Bank Enhances Employee Productivity and Consistency with Stonly
Glenwood State Bank
Jordan McMahon
Executive Administrator
Kombo Reduced Incoming Tickets by 30% with Adaptive Self-Serve Support
Kombo
Matthieu Marquenet
Co-Founder & CEO
Merkle Reduced Internal Help Desk Tickets by Over 50% with Stonly
Merkle
Joe Boniface
Product Success Manager
Motus Reduces Escalations by 85% with Stonly
Motus
Jessica Pechloff
Director of Customer Operations
Personio Serves Thousands of End-Users Faster and More Effectively with Stonly
Personio
Marco Ricciardi
Senior Program Manager
RemoteLock Boosts Service Efficiency for 40 Million Users with Stonly
RemoteLock
Andrea Eskanos
Customer Success Enablement
SafeTrx Transformed Technical Support Inside Its Lifesaving Product with Stonly
SafeTrx
Mark Rainford
Director of eCommerce and Internet Strategy
Shift4 Empowers Every Employee to Be an Expert with Stonly
Shift4
Brian Lauber
Director of Operations
Tactical.ly Guides Clients to Success Faster While Making Consultants More Productive with Stonly
Tactical.ly
Hayden Judd
Founder and Lead Performance Consultant
Testable Reduced Customer Frustration and Improved Ticket Quality with Proactive, In-App Support from Stonly
Testable
Octavian Maxim
Head of Product & Growth
How online retail innovator The Bradery decreased tickets on top issues by 67% with breakthrough self-serve support
The Bradery
Grâce Kutima
Customer Success Manager
Wineshipping Supports a Diverse Client Base at Scale with Stonly
Wineshipping
Amanda Santos
Associate Product Manager
Zeel’s Support Team Finds the Right Solutions 30% Faster with Stonly
Zeel
Ryne Sorensen
Sr. Manager of CS Operations
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