Case Study: Glenwood State Bank enhances employee productivity and consistency with Stonly

Glenwood State Bank Enhances Employee Productivity and Consistency with Stonly

Glenwood State Bank, a community bank with five branches, was struggling to manage internal knowledge as it doubled in size. Employees spent too much time asking colleagues for procedures, forms, and answers, while spreadsheet- and folder-based systems created outdated versions, duplication, and inconsistent information. The bank turned to Stonly’s knowledge base and step-by-step guides to centralize information.

With Stonly, Glenwood State Bank built a secure, branded, highly searchable single source of truth with department-specific folders, real-time publishing, and interactive guides. Stonly helped employees find answers faster, reduced reliance on coworkers, improved consistency and productivity, and eliminated accidental overwriting of critical documents. The platform also enabled easier content creation and maintenance without technical skills, while reporting and feedback tools helped keep the knowledge base improving over time.

Glenwood State Bank

Jordan McMahon

Executive Administrator