How Forever 21 uses behavioral AI to create better customer experiences – and improves conversion at the same time
Forever 21
Sam Biswas
SVP, Digital Technologies, Engineering and Data

Session AI (formerly ZineOne) is revolutionizing ecommerce with in-session marketing. Ninety percent of ecommerce sessions are anonymous, and Session AI addresses this challenge by leveraging ML models to understand real-time consumer micro-behaviors at scale for both known and unknown visitors. This privacy-first intelligence enables brands to deliver personalized experiences that convert in the moment. Leading businesses like KOHL's, Men's Wearhouse, KEEN, and Advance Auto Parts have seen remarkable results, with millions in incremental revenue and 32% lifts in conversion rates. Session AI is proud to partner with top industry players like Adobe, Salesforce Commerce Cloud, HCL Software, Pega, and AWS. Visit sessionai.com to learn more.
Showing 18 Session AI Customer Success Stories
Forever 21
Sam Biswas
SVP, Digital Technologies, Engineering and Data
Fortune 500 Automotive Accessories Retailer Company
HDFC Bank
Ravi Santhanam
Chief Marketing Officer
HDFC Bank
Nitin Chugh
Country Head - Digital Banking
Leading Bank
Leading Footwear Brand Company
Leading Furniture Retailer
Leading Hardware Retailer
Leading Multi-Brand Retailer Company
Leading Specialty Retailer
Leading U.S. Retailer
Leading U.S. Retailer
Major Department Store Chain
National Furniture Retailer
National Home and Furniture Retailer
PacSun
Shirley Gao
Chief Information Officer
Top 10 U.S. Retailer
Top 10 U.S. Retailer Company
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