Kraken B2B Case Studies & Customer Successes

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Kraken is our revolutionary energy tech platform based on advanced data and machine learning capabilities, and built around the customer. Improve customer satisfaction, increase product innovation, generate new revenue streams, and make significant operational savings. All with the only proven end-to-end, AI-powered operating system for energy utilities.

Case Studies

Showing 12 Kraken Customer Success Stories

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Rebuilding a growth mindset after migrating 5.8 million customers in just 2 years

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Improving the customer and employee experience with Kraken

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Delivering a customer-first operating model at scale

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Good Energy - Customer Case Study

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How Good Energy are already seeing the benefits of migrating to Kraken for their C&I customer management

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Octopus Energy - Customer Case Study

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Helping Field Ops teams work smarter, not harder

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Saving $170 million in cash cost savings

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Supporting international growth

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Making universal smart meters and self-service a reality

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Scottish and Southern Electricity Networks - Customer Case Study

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Tokyo Gas - Customer Case Study

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