Case Study: Origin saves $170 million in cost to serve with Kraken

Saving $170 million in cash cost savings

Origin, an integrated energy retailer in Australia, faced the challenge of improving customer experiences and supporting its transition to cleaner energy. They needed a technology partner to enable faster product development and manage new flexible assets like rooftop solar and EVs. To meet this challenge, they partnered with Kraken and its energy operating system.

By implementing Kraken's platform, Origin unlocked new revenue streams and gained demand-side management capabilities. The results were significant, including a customer happiness index of 76% and substantial cost savings. Kraken enabled Origin to save $170 million in cash costs and supported solar net metering for 125,000 customers.

Origin