Improved Apps B2B Case Studies & Customer Successes

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Improved Apps revolutionise the way people engage with information and make it useful. Improved Apps is the creator of the first User Engagement Layer, which is the missing link between how people use applications today and how they will use them in the future. The User Engagement Layer allows companies to innovate with agility to support the desired pace of the business, onboard users quicker and engage users better, capturing contextual feedback for continuous improvement and streamline a consistent user experience.

Case Studies

Showing 13 Improved Apps Customer Success Stories

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Brambles achieves Zero Classroom Training and faster Salesforce adoption with Improved Apps

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How Improved Help and Noticeboard effectively addressed the challenge of engaging users who only logged into the community a few times a year

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Financial Services Company achieves improved case logging accuracy and reduced internal costs with Improved Apps

Improved Customer Experience and Efficiency in Global Banking with Salesforce Experience Cloud

Leading Healthcare & Life Sciences Company achieves increased revenue, improved customer satisfaction, and reduced internal costs with Improved Apps

Leading Media Company achieves 20% faster onboarding and 60% fewer support requests with Improved Apps

Leading Software Company achieves 70% fewer support requests and 50% reduced training with Improved Apps

Leading Telco Company achieves higher end-user engagement and reliable critical communications with Improved Apps

Page Group achieves increased Salesforce adoption and reduced staff turnover with Improved Apps

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How Improved Apps embedded tools help Qlik design a comprehensive training program that included rich context-aware help and training resources

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Schaeffler Group achieves accelerated onboarding and improved Salesforce adoption with Improved Apps

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How Improved Help and Noticeboard had a significant impact on Siemens’ customer support operations

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How Improved Apps designed and implemented several solutions to address Thomson Reuters’ sales processes, and positively impact on the overall culture and morale of the organisation

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