ConnexAI B2B Case Studies & Customer Successes

ConnexAI is a multi-award-winning customer engagement platform that revolutionizes how businesses connect with their customers through advanced artificial intelligence and next-gen communication solutions. Powered by cutting-edge AI technology, the feature-rich CX software is secure, adaptable, and scalable, catering to businesses of all sizes. Designed by a world-class development team, ConnexAI helps organizations increase revenue, boost agent productivity, and elevate customer satisfaction by delivering smarter, faster, and more personalized interactions.

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ConnexAI B2B Case Studies & Customer Successes

Case Studies

Admiral boosts sales and agent efficiency with ConnexAI's Connex One

Betway scales global growth and boosts agent productivity with ConnexAI's Omni platform

Calltastic achieves increased availability and real-time insights with ConnexAI

Digicall Assist achieves faster agent onboarding, reduced talk times and full performance visibility with ConnexAI

Everest boosts contact rates and sales while achieving zero downtime with ConnexAI

Gladstone Brookes achieves international scalability and 233% productivity boost with ConnexAI

Goodwin Barrett (UK mis-sold investment & pension specialists) achieves 25% sales uplift and reduced costs with ConnexAI Platform

Gulf Oil achieves rapid time-to-value and improved customer service with ConnexAI

Homeshield Direct achieves 25% uplift in agent performance and up to 50% lower acquisition costs with ConnexAI

Ignition Group achieves a modernised cloud contact centre and higher CX productivity with ConnexAI

Leading BPO Intelling achieves real-time reporting, omnichannel customer insights & boosted productivity with ConnexAI

National Debt Advisors achieves real-time reporting and #1 debt-review ranking with ConnexAI

Old Mutual cuts quoting time from 11 to 3 minutes and gains real-time CX visibility with ConnexAI

Optegra achieves a 15% increase in customer satisfaction and up to 20% higher agent productivity with ConnexAI

RiseTek Global achieves scalable growth and improved agent productivity with ConnexAI

Synergy achieves full visibility and boosts outbound performance with ConnexAI

Tragedy Assistance Program for Survivors achieves 100% uptime and reliable 24/7 support with ConnexAI

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BoardPAC

Rasa

Jornaya