Case Studies

Showing 12 Success Stories about Software and Services used by Transcom

Transcom achieves enterprise-wide forecasting and 90% forecast / 88% scheduling accuracy with Alvaria

Transcom achieves PCI compliance and a 10% quality uplift with OpenText Qfiniti

Transcom achieves centralized 10,000‑seat, scalable omnichannel contact centers with Avaya

Transcom achieves centralized omnichannel analytics and reduced IT costs with NICE Systems (Nexidia Analytics)

Transcom - Customer Case Study

Transcom achieves faster time-to-hire and a 96% fill rate with Recruitee

Transcom Accelerates Their Data Journey

Transcom achieves faster, more efficient hiring with Talkpush

How Transcom uses automation for an effortless agent experience

Transcom Delivering world-class customer service with insightful data from BigQuery and Looker

Streamlining employee onboarding for cybersecurity initiatives

Transcom Delivering world-class customer service with insightful data from BigQuery and Looker

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