Tetherfi B2B Case Studies & Customer Successes

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Tetherfi delivers rich-media, Vision AI driven, in-app customer engagement for Sales and Service to enterprises. Tetherfi's Multi-eXperience (MX) platform powered by Tetherfi SDK / API, enables enterprises to chat, video, audio, screen share & co-browse with their customers and prospects through secure mobile apps, popular messaging platforms and websites from anywhere on any device.

Case Studies

Showing 16 Tetherfi Customer Success Stories

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Changi Airport delivers remote customer service without compromising experience with Tetherfi Video

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DBS Bank achieves branchless digital growth with Tetherfi’s in-app customer engagement solution

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DBS Bank delivers 24/7 face-to-face banking with Tetherfi's live audio/video VTMs

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Everise achieves secure remote compliance and faster customer support with Tetherfi Edge AI

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Experian strengthens remote work compliance with Tetherfi Secure Assist

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a leading regional bank achieves real-time customer service transformation with Tetherfi Edge AI

Maybank achieves RM5M monthly savings with Tetherfi’s Intelligent IVR Solution

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Maybank improves contact center performance with Tetherfi

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OCBC Bank achieves 72% IVR Call Completion Rate with Tetherfi's Intelligent Self-Service Solution

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Pertamina Achieves Seamless Omni-Channel Customer Engagement with Tetherfi

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SingHealth achieves faster patient support and lower service costs with Tetherfi Intelligent IVR

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Singtel reduces IVR change spend by 80% with Tetherfi

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Singtel transforms retail customer engagement with Tetherfi’s omnichannel in-app solution

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Transcom strengthens security and compliance with Tetherfi Secure Assist

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UOB achieves cost-efficient customer engagement with Tetherfi's Deflect-to-Digital solution

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UOB achieves faster, branchless digital engagement with Tetherfi’s app-only banking solution

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