Quality management productivity increased by 20% in one year with ZOOM
Rostelecom
Igor Buranov
Head of Distant Services Department
B2B Case Studies Featuring Rostelecom as the Customer
Explore case studies featuring Rostelecom as the customer — learn how vendors and partners helped Rostelecom solve real business challenges.
Case Studies
Showing 9 Success Stories about Software and Services used by Rostelecom
Reducing AHT in an 800 seat call center
Rostelecom
Igor Buranov
Head of Distant Services Department
Improving First Contact Resolution (FCR) in an 800 seat call center
Rostelecom
Igor Buranov
Head of Distant Services Department
Rostelecom - Customer Case Study
Rostelecom secures compliance and manages credit risk to serve millions at the Sochi 2014 Olympics with Dun & Bradstreet's Data Integration Toolkit
Rostelecom optimizes its content delivery network, benefiting both content providers and subscribers
Rostelecom
Alexey Rogdev
Head of Internet Services and Business Development
Rostelecom achieves HR standardization, faster recruiting, and higher employee engagement with SAP SuccessFactors
Rostelecom
Nikita Cherkasenko
Head of Assessment, Training and Development
Rostelecom achieves aligned multi-team Agile development with JetBrains YouTrack
Rostelecom achieves on-demand multivendor transport services and end-to-end automation with NetCracker's multidomain SDN controller
Rostelecom
Alexey Sapunov
Senior Vice President for Technical Infrastructure
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